HTTPS status code Error code 400 NOT_FOUND 403 XXX_NOT_ALLOWED 404 NO_SUCH_XXX 404 NOT_FOUND 409 CONFLICT 413 REQUEST_TOO_LARGE 422 UNPROCESSABLE_ENTITY 422 INVALID_ADDRESS 429 TOO_MANY_REQUESTS 500 INTERNAL_SERVER_ERROR 500 UNEXPECTED_ERROR 502/503/504 TEMPORARILY_UNAVAILABLE
Details of possible errors 400 - NOT_FOUND Error message Description Handling error [Refund xxxxxxx-xxxx-xxxxxxxxxxxxxxx cannot be found for order xxxxxxx-xxxx-xxxxxxxxxxxxxxx] This is an invalid request. Refer to the OpenAPI documentation to check validation rules.
403 - CAPTURE_NOT_ALLOWED CAPTURE_NOT_ALLOWED error is only present as response to capture request.
There are multiple reasons for this error to occur depending on these the customer may not get the products and the merchant won't get settled for the order. The customer might have to place the same order again.
Error message Description Error handling [Capture not allowed] The order might be cancelled or expired, or the captured amount might be higher than the remaining authorized amount.
403 - CANCEL_NOT_ALLOWED CANCEL_NOT_ALLOWED error is only present as response to cancel request.
Error message Description Error handling [Order has previous captures. Cancel not possible] Once an order is captured, it can not be cancelled anymore. For more information, see our Escalation and retry policy.
403 - NOT_ALLOWED NOT_ALLOWED error could be present in the following requests:
release_authorization
extend_authorization_time
update_authorization
update_order_customer_details
update_merchant_references
Depending on the operation this error can affect the customer communication, shipping details or authorization expire time.
Error message Description Error handling [Resulting authorization amount xxx cannot be less than the captured amount xxx for order. Order authorization cannot be updated] The capture amount must always be higher than the authorized amount. See our Escalation and retry policy.
403 - REFUND_NOT_ALLOWED REFUND_NOT_ALLOWED error is only present as response to refund request.
If the order has already been cancelled or fully refunded, the failed refund call doesn't have any impact on the customer. In cases where the attempted refunded amount is greater than the captured amount, the whole refund might fail, and customer's money be left with the merchant.
Error message Description Error handling [Order has no captures. Refund not possible] An order or value can only be refunded if it has been previously captured or partially captured. See our Escalation and retry policy.
404 - NO_SUCH_ORDER NO_SUCH_ORDER error is only present as response to capture request.
Error message Description Handling error [Order xxxxxxx-xxxx-xxxxxxxxxxxxxxx cannot be found] The requested resource (order, capture, or refund) could not be found. Check if their IDs are correct. Check if their IDs are correct.
404 - NO_SUCH_CAPTURE Error message Description Handling error [Capture could not be found. Shipping info cannot be added to capture xxxxxxx-xxxx-xxxxxxxxxxxxxxx] The requested resource (order, capture, or refund) could not be found. Check if their IDs are correct.
404 - NOT_FOUND Error message Description Handling error [Refund xxxxxxx-xxxx-xxxxxxxxxxxxxxx cannot be found for order xxxxxxx-xxxx-xxxxxxxxxxxxxxx] The requested resource (order, capture, or refund) could not be found. Check if their IDs are correct.
409 - CONFLICT Error message Description Handling error []This request conflicts with the current state of the target resource. See our Escalation and retry policy.
413 - REQUEST_TOO_LARGE Error message Description Handling error [Request is too large] This request is too large. Refer to the OpenAPI documentation to see if the request is valid.
422 - INVALID_ADDRESS Error message Description Handling error [The shipping and/or billing address is invalid] The service is unable to process this request. Refer to the OpenAPI documentation to see if the request is valid.
422 - UNPROCESSABLE_ENTITY Error message Description Handling error [The size of theshipping_info/shipping_companyvalue must be between 0 and 100]The service is unable to process this request. Refer to the OpenAPI documentation to see if the request is valid.
429 - TOO_MANY_REQUESTS Error message Description Handling error [Too many requests] We received too many requests in a given amount of time (rate limiting). For more information, see the Rate limit guide
500 - INTERNAL_SERVER_ERROR / UNEXPECTED_ERROR Error message Description Handling error [Unexpected server error]An unexpected server error occurred. For more information, see our Escalation and retry policy.
503/503/504 - TEMPORARILY_UNAVAILABLE Error message Description Handling error [Temporarily unavailable] The service is temporarily unavailable. For more information, see our Escalation and retry policy.
