Klarna provides Settlement data in three formats — JSON, CSV, and PDF — delivered through the API and SFTP, so Acquiring Partners can choose the report type that best fits their reconciliation, accounting, and tax compliance needs.
When Klarna processes a Settlement, it generates reports that break down captures, fees, refunds, chargebacks, and other adjustments. These reports are available through two channels: the Settlements API (on-demand retrieval) and SFTP (automatic upload by Klarna). Each format serves a different purpose — from programmatic reconciliation to human-readable tax documentation.
Report delivery channels
Settlement reports reach Acquiring Partners through two channels:
API: Retrieve reports on demand in any format (JSON, CSV, or PDF). Use the API when your system needs to pull Settlement data programmatically or when you need a specific report for a single Settlement.
SFTP: Klarna automatically uploads CSV and PDF reports to your SFTP server after each Settlement is processed. The CSV format uploaded to SFTP is configured per Acquiring Partner by Klarna. JSON reports aren't available through SFTP. SFTP is the preferable channel for large reports — although the API streams the response, the download speed depends on the connection between your system and Klarna, and your system's capability to ingest large amounts of data.
For SFTP setup, file name conventions, and server connection details, see
Settlement Reports.
Settlement report webhooks
Klarna dispatches webhooks to notify you when reports are ready, so you don't need to poll the API.
| Event name | When it fires | What to do |
|---|
settlement.report.created | The Settlement report is available on the API in all formats | Fetch the report using the API |
settlement.report.uploaded-to-sftp | The Settlement report CSV has been uploaded to your SFTP server | Retrieve the file from SFTP |
The settlement.report.created webhook includes links to the reports, so you can retrieve them directly without looking up the settlement_id first.
sequenceDiagram
autonumber
participant P as Acquiring Partner
participant K as Klarna
participant S as Klarna SFTP
K->>K: Process Settlement
K->>K: Generate reports (JSON, CSV, PDF)
K->>P: settlement.report.created
K->>S: Upload CSV and PDF
K->>P: settlement.report.uploaded-to-sftp
P->>K: Retrieve report via API (JSON, CSV, or PDF)
P->>S: Retrieve CSV or PDF from SFTP
Available report types
Settlement details (JSON)
The JSON endpoints give you programmatic access to Settlement data with structured objects and cursor-based pagination.
Get Settlement summary
Use
getSettlement
to retrieve the totals for a specific Settlement. The response includes the Settlement amount, currency, period, and a
totals object with 15 fields covering captures, refunds, fees, chargebacks, tax, holdbacks, releases, and debt balances.
List Settlement transactions
Use
getTransactionsBySettlementId
to retrieve individual transactions for a Settlement. The response uses cursor-based pagination — pass
size,
starting_after, or
ending_before to page through results.
Settlement CSV reports
Klarna offers three CSV report variants. The combined report is a legacy format that merges summary and transaction data into a single file that isn't strictly CSV-compliant. For standard CSV processing, use the separate summary and transactions endpoints instead.
Combined report
The
getSettlementCsv
endpoint returns a single CSV file containing both the Settlement summary and individual transactions.
This report is not strictly CSV-compliant because it combines two different CSV layouts in one file. The first section has a header row and one data row with Settlement totals. The second section has a separate header row and one row per transaction. If your CSV parser expects a single header row, use the separate summary and transactions endpoints instead.
Column reference
Summary section columns: settlement_id, payment_acquiring_account_id, payment_acquiring_account_reference, created_at, period_from, period_to, settlement_amount, currency, capture_amount, refund_amount, capture_fixed_fee_amount, capture_variable_fee_amount, dispute_fee_amount, fee_correction_amount, chargeback_amount, correction_chargeback_amount, tax_amount, holdback_amount, release_amount, opening_debt_balance, deposit_amount, repay_amount, closing_debt_balance, paid_out_at, payout_bank_account_reference, payment_reference, settlement_account_id, settlement_account_reference
Transaction section columns: type, detailed_type, created_at, amount, currency, transaction_event_amount, transaction_event_currency, exchange_rate, payment_account_id, payment_account_reference, product_id, payment_transaction_id, payment_transaction_created_at, payment_transaction_reference, payment_capture_id, payment_capture_reference, payment_refund_id, payment_refund_reference, payment_dispute_id, payment_chargeback_id, tax_amount, tax_rate, applied_transaction_fee, applied_cross_border_fee, applied_buy_rate_incentives, applied_sell_rate_incentives, price_plan_id, payment_program_id, merchant_category_code, store_id, store_reference
Summary report
The
getSettlementSummaryReport
endpoint returns a standard CSV with one header row and one data row containing Settlement totals and payout details.
Transactions report
The
getSettlementTransactionsReport
endpoint returns a standard CSV with one header row and one row per transaction. This report is streamed, so it can handle very large Settlements. The columns are the same as the
transaction section columns in the combined report, with the addition of a
settlement_id column.
These conventions apply to all CSV endpoints:
Delimiter: Comma (,)
Amounts: Minor currency units — $1.00 is represented as 100
Amount signs: Positive values are credits, negative values are debits
Percentages: Integer in minor units — 15.57% is represented as 1557
New columns may be added at the end of the CSV without notice. This isn't a breaking change. Don't hard-code the number of columns in your parser — always handle additional columns gracefully.
Quoting with double quotes may apply to all fields or only to fields that require it (fields containing a delimiter or newline). Your parser should handle both quoted and unquoted values.
Tax invoice (PDF)
The
getSettlementTaxInvoice
endpoint returns a PDF document that breaks down Settlement amounts — sales, fees, taxes, refunds, chargebacks, and more. It can be used as supporting documentation for:
VAT invoices in the EU
Tax invoices in AU/NZ
The tax invoice includes a transaction list with a maximum of 2,500 transactions. For Settlements with more transactions, use the JSON or CSV endpoints for full transaction-level data. The PDF file size is capped at 5 MB.
Transaction types reference
Settlement transactions are polymorphic — each transaction has a type that determines which detailed_type values and fields are populated. All amounts follow the same sign convention: positive values are credits to the Acquiring Partner, negative values are debits.
| Type | Detailed types | Amount sign | Description |
|---|
SALE | CAPTURE | Positive | A captured payment amount credited to the Acquiring Partner |
FEE | CAPTURE_FIXED_FEE, CAPTURE_VARIABLE_FEE, DISPUTE_FEE | Negative | Fees charged by Klarna for captures and disputes |
REFUND | REFUND | Negative | A refund issued to the customer, debited from the Acquiring Partner |
CHARGEBACK | CHARGEBACK, CUSTOMER_CURRENCY_CONVERSION_DELTA, CUSTOMER_PAYMENT_DEFAULT, CORRECTION_CHARGEBACK | Usually negative | Reversal of a transaction following a dispute |
FEE_CORRECTION | CORRECTION_CAPTURE_FIXED_FEE, CORRECTION_CAPTURE_VARIABLE_FEE, CORRECTION_DISPUTE_FEE | Positive | Corrects a previously charged fee — credits the Acquiring Partner |
HOLDBACK | INSUFFICIENT_BANK_ACCOUNT_DETAILS, UNDER_REVIEW | Negative | Funds held back due to account issues |
RELEASE | INSUFFICIENT_BANK_ACCOUNT_DETAILS, UNDER_REVIEW | Positive | Previously held funds released to the Acquiring Partner |