Before you start with Shopify

Shopify is a e-commerce platform that offers anyone, from budding entrepreneurs to established brands, the tools and technology to create and manage an online store. It stands out for its ease of use, customizable design options, and comprehensive suite of features that cater to every aspect of running a successful online business. From inventory management and payment processing to marketing and analytics, Shopify provides a seamless, integrated experience that empowers business owners to focus on what they do best: selling their products and growing their brand. With Shopify, launching an online store is not just accessible; it's a gateway to global markets and endless possibilities for innovation and growth.

Klarna helps you convert more sales in your Shopify store. Your customers get the freedom to buy what they want now and pay over time, while you get paid up front and in full. In this section, you will learn how to get started with Klarna in your Shopify store once you have completed your onboarding to Klarna.

There are two parts to a great Klarna integration:

1. Adding Klarna Payments as a payment method. This will allow Klarna to appear in your checkout. Read about ways to add Klarna payments in the next section.
2. Adding On-site Messaging to your store. On-site messaging placements let customers know that Klarna is available before your customers reach the checkout. You can add onsite messaging to product pages, the site header/footer, and more! You can use our free Klarna On-site messaging app to add this to your store, learn more here.
3. Adding the Search & compare app. This app enables you to send your product feed to Klarna, allowing your products to be visible for customers shopping via the Klarna app and web and driving more traffic to your store. Learn more here.

The recommended way to add Klarna to your Shopify store is through Shopify Payments. No separate Klarna account, app install, or Merchant ID is required.

Klarna can be added as a local payment method supported by Shopify through their Payments platform which is integrated via Stripe.

Shopify Payments (EU, UK, and Asia)

Klarna is available as a payment method through Shopify Payments. Enable it directly in your Shopify admin under Settings → Payments → Shopify Payments.

• Partners from Austria, Germany, and Sweden:
  • Klarna is enabled by default when you activate Shopify Payments.
  • Klarna is available to customers in Austria, Denmark, Finland, Germany, Netherlands, Norway, Sweden, and the United Kingdom.

• Partners from Italy, Netherlands, Spain, UK, Poland, Norway, Latvia, Lithuania, Malta, Estonia, Croatia, and Slovenia:
  • Klarna must be activated manually in your Shopify Payments settings.
  • Klarna is available to customers in Austria, Belgium, Czech Republic, Denmark, France, Finland, Germany, Greece, Italy, Ireland, Netherlands, Norway, Poland, Portugal, Romania, Switzerland, Sweden, and the United Kingdom.

• Partner from Australia and New Zealand:
  • Klarna can be enabled in your Shopify Payments settings.

No app install or Merchant ID needed. Payouts are included in your normal Shopify payouts.

Klarna can be enabled through other integrations, based on region, such as Mollie, Global-e, and others. Shopify documentation lists available payment options by region, for example, in Sweden, and each of these is supported by the integrator.

To check which Klarna integration is active in your store, go to your Shopify admin > Settings > Payments to review your store's active payment methods.

You can also review the names of Klarna payment methods in your store's checkout. Refer to the translated list of supported Klarna payment methods. If Klarna is listed multiple times in checkout (for example, as Pay now with Klarna, Pay later with Klarna, and Finance with Klarna), the integration isn't supported directly by Klarna, but rather supported by the integrating partner.

Integrating and using Klarna as an alternative payment method requires an active Klarna account. If you don’t have one yet, you can sign up at http://klarna.com/business.

The Klarna Payments Shopify App is a direct Klarna integration available only to selected, managed merchants.

This option is not self-serve and requires prior approval. It is intended for merchants with specific business or technical requirements that cannot be supported via Shopify Payments.

If your business requires a direct agreement with Klarna, please contact your Klarna representative (Sign-up form) to confirm eligibility before proceeding.

• Klarna as an alternative payment method on Shopify is available using Shopify's new payments app integration.
• To integrate Klarna as an alternative payment method with your store, please follow the integration steps from Klarna.Docs.
• Klarna as an alternative payment method can only be used by customers whose billing address matches the Shopify base currency. Read more about multi-currency payments on Klarna.Docs.
• See the list of regions supported by Klarna.

If you need additional support please reach out to your regional merchant support team. Please include your Shopify store name, Klarna Merchant ID (MID) and a description of the issue.

​Finally, please ensure that you’re contacting us from an email address that is connected to your Klarna Merchant account, as this will ensure we can provide first time support.