Before you start

Integrate Klarna with your Shopify store by adding Klarna Payments and on-site messaging to boost visibility, enhance flexibility, and improve the overall customer experience.

An image of the Shopify logo

Shopify is a e-commerce platform that offers anyone, from budding entrepreneurs to established brands, the tools and technology to create and manage an online store. It stands out for its ease of use, customizable design options, and comprehensive suite of features that cater to every aspect of running a successful online business. From inventory management and payment processing to marketing and analytics, Shopify provides a seamless, integrated experience that empowers business owners to focus on what they do best: selling their products and growing their brand. With Shopify, launching an online store is not just accessible; it's a gateway to global markets and endless possibilities for innovation and growth.

Klarna helps you convert more sales in your Shopify store. Your customers get the freedom to buy what they want now and pay over time, while you get paid up front and in full. In this section, you will learn how to get started with Klarna in your Shopify store once you have completed your onboarding to Klarna.

There are two parts to a great Klarna integration:

  1. Adding Klarna Payments as a payment method. This will allow Klarna to appear in your checkout. Read about ways to add Klarna payments in the next section.
  2. Adding on-site messaging to your store. On-site messaging placements let customers know that Klarna is available before your customers reach the checkout. You can add onsite messaging to product pages, the site header/footer, and more! You can use our free Klarna On-site messaging app to add this to your store, learn more here.

Klarna can be integrated with a Shopify store via multiple integration methods. We recommend that only one of the following integration methods is active in the checkout:

A direct, additional payment method, for all Klarna payments regions, supported by Klarna.

Klarna can be added as a local payment method supported by Shopify through their Payments platform which is integrated via Stripe.

Klarna is available through Shopify Payments to partners integrated in the following markets.

  • Partners from Austria, Germany, and Sweden:

    • Klarna is enabled as default for partners from these markets that enable Shopify Payments on their Shopify store.

    • Partners from these markets can enable Klarna to customers in issuing markets: Austria, Denmark, Finland, Germany, Netherlands, Norway, Sweden, and United Kingdom.
  • Partners from Italy, Netherlands, Spain, UK, Poland, Norway, Latvia, Lithuania, Malta, Estonia, Croatia, and Slovenia:

    • Klarna must be activated manually by partners from these markets.

    • Partners from these markets can enable Klarna to customers in issuing markets: Austria, Belgium, Czech Republic, Denmark, France, Finland, Germany, Greece, Italy, Ireland, Netherlands, Norway, Poland, Portugal, Romania, Switzerland, Sweden, and United Kingdom.

Klarna can be enabled through other integrations, based on region, such as Mollie, Global-e, and others. Shopify documentation lists available payment options by region, for example, in Sweden, and each of these is supported by the integrator.

To check which Klarna integration is active in your store, go to your Shopify admin > Settings > Payments to review your store's active payment methods.

You can also review the names of Klarna payment methods in your store's checkout. Refer to the translated list of supported Klarna payment methods. If Klarna is listed multiple times in checkout (for example, as Pay now with Klarna, Pay later with Klarna, and Finance with Klarna), the integration isn't supported directly by Klarna, but rather supported by the integrating partner.

Integrating and using Klarna as an alternative payment method requires an active Klarna account. If you don’t have one yet, you can sign up at http://klarna.com/business.

If you need additional support please reach out to your regional merchant support team. Please include your Shopify store name, Klarna Merchant ID (MID) and a description of the issue.

​Finally, please ensure that you’re contacting us from an email address that is connected to your Klarna Merchant account, as this will ensure we can provide first time support.