GuideAutomatic captureAuto-capture finalizes transactions immediately for certain categories like digital products. It requires setting "auto_capture": true in the order request, complying with Klarna's shipping policy for merchant protection.
GuideView and change ordersLearn about the details of the calls that let you view and edit your orders. For each call, you can find a description, technical details, and sample requests and responses.
GuideCapture and track ordersHere you find details of the calls that enable you to capture your orders and add shipping information to track them. For each call, you can find a description, technical details, and sample requests and responses.
GuideRefund orders and manage authorizationsLearn how to refund and manage orders efficiently using the Klarna Order Management API.
GuideExtended authorization expirationSupport longer fulfillment times with an extended authorisation.
GuideCancel an orderYou can also cancel orders in the Merchant portal. Learn more about it from this guide.
GuideKlarna Docs - Dispute management via Partner Portal for Klarna Payments with Disputes v3In this article you will find an overview of all features provided in the Merchant Disputes app and how to handle and respond to disputes.
GuideKlarna Docs - Dispute management via email for Klarna PaymentsDispute management via email provides an alternative approach to handling and responding disputes when not using Partner Portal or Dispute API integration.
GuideKlarna Docs - Dispute Lifecycle for Klarna Payments v4Understand dispute states, transitions, and available actions at each stage.
GuideSettlement reportsReconcile Klarna payments easily with detailed Settlement Reports available in CSV, PDF, or JSON formats via the Merchant Portal, Settlements API, or Klarna-SFTP.
GuideDisputes reasonsUnderstand what disputes are, why they occur, and your responsibilities as an Acquiring Partner.
GuideOther actionsWant to know more about additional order actions you can perform in the Merchant portal? Here's a list.
GuideRefund allocationRead this article to learn how to correctly allocate refunds when you deliver in multiple shipments.
GuideIntegration optionsNow that you're ready to use Order management, learn the different integration options.
GuideNavigate the orders dashboardHere you'll find an overview of the Orders dashboard in the Merchant portal.