GuideWhat is Order managementRead this article for an introduction to Order management, its main features, and its place in the Klarna solution family. GuideCancel an orderYou can also cancel orders in the Merchant portal. Learn more about it from this guide. GuideDelivery trackingRead this article to learn how to offer delivery tracking information to your customers. GuideBefore you start with SettlementsAfter capturing your first order you will be automatically paid out according to the payout schedule and payout defined. Get started here and have everything in place to reconcile your first payment. GuideDispute feesIn this article, you will be informed about the merchant Dispute fees and when they are applicable. GuideDisputes app in Merchant portalIn this article you will find an overview of all features provided in the Merchant Disputes app and how to handle and respond to disputes. GuideManaging Klarna orders with VtexThis section explains how to capture payments, process refunds, cancel transactions, and release uncaptured amounts for Klarna orders through the VTEX back office. GuideAdditional featuresDepending on the market and the details of your Klarna deal, you may be able to add some extra features to your store. GuideRefund allocationRead this article to learn how to correctly allocate refunds when you deliver in multiple shipments. GuideDispute returns improvement guideIf you, the Merchant, are looking for ways to improve your dispute handling, quality and customer satisfaction, here are a few easy tips for you, the Merchant, on how to optimize the process to your benefit. GuideMerchant evidence gatheringIn this article, you will find a clear guide for evidence gathering process and what evidence you need to provide to defend a dispute. 