Guide
Other actions
Want to know more about additional order actions you can perform in the Merchant portal? Here's a list.
Guide
Refund allocation
Read this article to learn how to correctly allocate refunds when you deliver in multiple shipments.
Guide
How to use Order management on WooCommerce
This article provides guidelines on installing Order management in your WooCommerce store.
Guide
Navigate the orders dashboard
Here you'll find an overview of the Orders dashboard in the Merchant portal.
Guide
Customize order settings
Set up the order notifications and reports you want to receive.
Guide
Before you start with Settlements
After capturing your first order you will be automatically paid out according to the payout schedule and payout defined. Get started here and have everything in place to reconcile your first payment.
Guide
Extend payment date pricing
Here you can find the fees for extending the payment due date, according to the purchase's country.
Guide
Customer evidence gathering
In this article, you'll find a clear guide on what evidence customers need to raise a dispute.
Guide
What is Order management
Read this article for an introduction to Order management, its main features, and its place in the Klarna solution family.
Guide
Klarna Debit Risk payments
Read this article for an introduction to Klarna Debit Risk and how you can integrate it.
Guide
Capture and track orders
Here you find details of the calls that enable you to capture your orders and add shipping information to track them. For each call, you can find a description, technical details, and sample requests and responses.
Guide
Extended authorization expiration
Support longer fulfillment times with an extended authorisation.
Guide
Access your orders
Learn about the different ways to access your orders in the Merchant portal.
Guide
Delivery tracking
Read this article to learn how to offer delivery tracking information to your customers.
Guide
Disputes app in Merchant portal
In this article you will find an overview of all features provided in the Merchant Disputes app and how to handle and respond to disputes.