Klarna Docs
API and SDKsSupport
Guide
How to use Order management on WooCommerce
This article provides guidelines on installing Order management in your WooCommerce store.
WooCommerce
Post-purchase
Guide
How to customize settlements reports
The Report Configurator in the Settlements App allows you to customize the CSV and PDF reports to suit you and your accounting system. You can set up individual report configurations per Merchant ID and delivery channel (API, Settlements App, SFTP).
Post-purchase
Guide
How to get settlement reports via SFTP
Learn how to create SFTP credentials and connect to the Klarna SFTP. Once you have set up your credentials, the next settlement CSV reports will be automatically uploaded to your account. Optionally you can use the “Configure Reports” option in the Settlements App to additionally receive PDF reports or customize your CSV reports. Additionally, you can choose to receive the reports of all your merchant IDs (MIDs) in the same SFTP account, by changing the SFTP target directories.,Settlement reports are kept in the SFTP account for 90 days. After that period, they are deleted automatically.
Post-purchase
Guide
Cancel an order
You can also cancel orders in the Merchant portal. Learn more about it from this guide.
Post-purchase
Guide
Update an order
Here you find the different options for updating an order in the Merchant portal.
Post-purchase
Guide
Customize order settings
Set up the order notifications and reports you want to receive.
Post-purchase
Guide
Navigate the orders dashboard
Here you'll find an overview of the Orders dashboard in the Merchant portal.
Post-purchase
Guide
Refund an order
Check out the options you have in the Merchant portal for refunding orders.
Post-purchase
Guide
Manage orders with the API
Here you can find everything you need to integrate Order management using our API.
Post-purchase
Guide
Access your orders
Learn about the different ways to access your orders in the Merchant portal.
Post-purchase
Guide
Capture an order
Capture an order in the Merchant portal with just a few clicks.
Post-purchase
Guide
Manage orders in the Merchant portal
Here you'll find an overview of the main actions related to orders that you can perform in the Merchant portal.
Post-purchase
Guide
Other actions
Want to know more about additional order actions you can perform in the Merchant portal? Here's a list.
Post-purchase
Guide
Overview
Real-time shipping options in the checkout
Post-purchase
Guide
Manage refunds
Learn how to process refunds for in-store purchases.
In store
Live
Post-purchase