API and SDKsSupport
Guide
Pending orders
Learn how we handle the orders we detect as potentially fraudulent and how you help us in this process.
Post-purchase
Guide
Extend payment date pricing
Here you can find the fees for extending the payment due date, according to the purchase's country.
Post-purchase
Guide
Manage orders with the API
Here you can find everything you need to integrate Order management using our API.
Post-purchase
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Guide
What is Order management
Read this article for an introduction to Order management, its main features, and its place in the Klarna solution family.
Post-purchase
Guide
Extended authorization expiration
Support longer fulfillment times with an extended authorisation.
Post-purchase
Guide
Access your orders
Learn about the different ways to access your orders in the Merchant portal.
Post-purchase
Guide
Klarna Docs - Dispute management Overview for Klarna Payments v1 and v2
Understand dispute reasons, response timelines and disputes fees.
Post-purchase
Guide
Capture an order
Capture an order in the Merchant portal with just a few clicks.
Post-purchase
Guide
Settlement reports
Reconcile Klarna payments easily with detailed Settlement Reports available in CSV, PDF, or JSON formats via the Merchant Portal, Settlements API, or Klarna-SFTP.
Post-purchase
Guide
Carrier partner list
Learn which carriers work with us to deliver the goods to your customers.
Post-purchase
Guide
Capture and track orders
Here you find details of the calls that enable you to capture your orders and add shipping information to track them. For each call, you can find a description, technical details, and sample requests and responses.
Post-purchase
Guide
Refund an order
Check out the options you have in the Merchant portal for refunding orders.
Post-purchase
Guide
Update an order
Here you find the different options for updating an order in the Merchant portal.
Post-purchase
Guide
Klarna Docs - Dispute management via email for Klarna Payments
Dispute management via email provides an alternative approach to handling and responding disputes when not using Partner Portal or Dispute API integration.
Post-purchase
Guide
Klarna Docs - Dispute management via Partner Portal for Klarna Payments with Disputes v3
In this article you will find an overview of all features provided in the Merchant Disputes app and how to handle and respond to disputes.
Post-purchase