Sample customer data

This page contains sample data you can use for testing your integration in the Klarna playground environment.

25 min read

Use the sample customer data in this page to test the standard approved and denied payment flows in Klarna payments.

If you want to test non-standard flows, such as pending payments or presenting only pre-paid payment methods, see the Other test scenarios section in this page.

If you want to test different payment methods, direct debit, credit card, and bank transfer, use the data in our sample data.

About user account

To make a purchase new customers in most countries go through an account creation wizard, provide their personal data, and enter a verification code to create their Klarna user account.

To test a new Klarna user account, select a combination of a random phone number and an email matching the required pattern. If the combination was used during sign-up before, you'll be logged into an existing account after providing a one-time password (one-time password). In the playground environment, you can use any valid 6-digit number other than 999999 as the one-time password.

One user account is only valid in a single market. For example, you can't use the same email address or phone number to test purchases in a playground store in Germany and Sweden.

User account is available in all countries included in the sample customer data list.

Synthetic PII substitution

If you choose to create a new account rather than using one of the provided sample customer accounts on this page, any Personally Identifiable Information (PII) will be substituted with synthetically generated data. Consequently, you may notice different account values from those you provided. This helps us prevent data leaks in our playground environment.

Sample customer data

Use the sample data for private persons to test B2C transactions. The company test data can be used for testing B2B transactions.

If you're testing a B2B transaction with Billie, please refer to Billie's sample data for guidance.

The B2C sample data in this article is split into two sub-categories:

Standard flows shows the data for testing standard responses approved and denied transactions.
Custom flows shows the data for testing flows other than the standard approved and denied transactions, for example launching a dispute.

Below is a list of email addresses associated with standard and custom test flows.

Standard flows

Email address pattern	Description
customer+**@klarna.com	Accept purchase. Message: "None, auth_token (valid 60 minutes) is returned for use in create_order"
customer+**+denied@klarna.com	Hard decline. Message: "Your purchase can not be accepted Unfortunately your purchase can not be accepted at this moment. Please choose a different payment method to complete your purchase."

Custom flows

Email address pattern	Description
customer+**+new_user@klarna.com	New customer sign up flow. Payment method specific details (for example, cards) are stored to the customer. New user flow can also be tested with any new email address and phone number.

Dispute flows

Dispute flow emails in the country tables below open a dispute after capture. For the full dispute sample customers, see Sample customer data for Klarna Payments, Disputes customer sample data for distribution Partners, or Disputes customer sample data for Partners integrating with Klarna directly.

Denied flow availability

As we're constantly improving the testing experience, you may not able to test the denied payment flow in some markets, for example, Sweden and Norway. Please contact Klarna merchant support for more information.

All Countries

Select a country to view the sample data you can use to test Klarna.

Europe

Austria

Private person

Flow	Email address	Phone number
Approved	customer+at@klarna.com	+436762600456
Denied	customer+at+denied@klarna.com	+436762600745
New customer sign up	customer+at+new_user@klarna.com	+436762600721

Field	Approved	Denied	Other flows
First name	Test	Test	Person AT
Last name	Person-at	Person-at	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	1060	1060	1010
City	Wien	Wien	Wien
Country	AT	AT	AT
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Belgium

Private person

Flow	Email address	Phone number
Approved	customer+be@klarna.com	+32485121291
Denied	customer+be+denied@klarna.com	+32485212123
New customer sign up	customer+be+new_user@klarna.com	+32485212101

Field	Approved	Denied	Other flows
First name	Test	Test	Person BE
Last name	Person-be	Person-be	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	1000	1000	1000
City	Brussel	Brussel	Bruxelles
Country	BE	BE	BE
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Czech Republic

Private person

Flow	Email address	Phone number
Approved	customer+cz@klarna.com	+420771613715
Denied	customer+cz+denied@klarna.com	+420771623691
New customer sign up	customer+cz+new_user@klarna.com	+420771623765

Field	Approved	Denied	Other flows
First name	Test	Test	Person CZ
Last name	Person-cz	Person-cz	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	155 00	155 00	110 00
City	Praha	PRAHA 13	Praha
Country	CZ	CZ	CZ
Date of birth (DD-MM-YYYY)	01-01-1970	27-06-1992	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Denmark

Private person

Flow	Email address	Phone number
Approved	customer+dk@klarna.com	+4542555628
Denied	customer+dk+denied@klarna.com	+4552555348
New customer sign up	customer+dk+new_user@klarna.com	+4561555920
Bank Authentication	customer+dk+denied+auth_monthio@klarna.com	+4561555922

Field	Approved	Denied	Other flows
First name	Test	Test	Person DK
Last name	Person-dk	Person-dk	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	1556	2100	1556
City	København Ø	København Ø	København Ø
Country	DK	DK	DK
Date of birth (DD-MM-YYYY)	01-01-1980	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Company

Field	Approved	Denied
Company registration number	27968880	99999993
Company name	Testcompany-dk	Testcompany-dk
Street	Nygårdsvej 65	Nygårdsvej 65
Zip code	2100	2100
City	København Ø	København Ø
Phone number	20123456	20123456
Email	youremail@domain.com	youremail+denied@domain.com

Finland

Private person

Flow	Email address	Phone number
Approved	customer+fi@klarna.com	+358401234567
Denied	customer+fi+denied@klarna.com	+358401234568
New customer sign up	customer+fi+new_user@klarna.com	+358401234584
Bank Authentication	customer+fi+denied+auth_bank_id_fi@klarna.com Use Nordea with DEMOUSER4 for approved authentication.	+358401234596

Field	Approved	Denied	Other flows
First name	Test	Person FI	Person FI
Last name	Person-fi	Test	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	00100	00100	00100
City	Helsinki	Helsinki	Helsinki
Country	FI	FI	FI
Date of birth (DD-MM-YYYY)	01-01-1999	01-01-1999	01-01-2000
Personal number	190122-829F
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Company

Approved	Denied
Company registration number	10891871	07527622
Company name	Testcompany-fi	Testcompany-fi
Street	Kiväärikatu 10	Kiväärikatu 10
Zip code	28100	28100
City	Pori	Pori
Phone number	0401234567	0401234567
Email	youremail@domain.com	youremail+denied@domain.com

France

Private person

Flow	Email address	Phone number
Approved	customer+fr@klarna.com	+33689854321
Denied	customer+fr+denied@klarna.com	+33687984322
New customer sign up	customer+fr+new_user@klarna.com	+33656194338
ID Scan	customer+fr+denied+auth_id_scan@klarna.com	+33644974346

Field	Approved	Denied	Other flows
First name	Test	Test	Person FR
Last name	Person-fr	Person-fr	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	75009	75009	75005
City	Paris	Paris	Paris
Country	FR	FR	FR
Date of birth (DD-MM-YYYY)	10-07-1990	10-07-1990	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Germany

Private person

Flow	Email address	Phone number
Approved	customer+de@klarna.com	+4917614284340
Denied	customer+de+denied@klarna.com	+4917610927312
New customer sign up	customer+de+new_user@klarna.com	+491713920066

Field	Approved	Denied	Other flows
First name	Test	Test	Person DE
Last name	Person-de	Person-de	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	10178	10178	10178
City	Berlin	Berlin	Berlin
Country	DE	DE	DE
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Greece

Private person

Flow	Email address	Phone number
Approved	customer+gr@klarna.com	+306945553624
Denied	customer+gr+denied@klarna.com	+306945553625
New customer sign up	customer+gr+new_user@klarna.com	+306945553654

Field	Approved	Denied	Other flows
First name	Test	Test	Person GR
Last name	Person-gr	Test-gr	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	151 23	123 67	117 42
City	Athina	Athina	Athens
Country	GR	GR	GR
Date of birth (DD-MM-YYYY)	01-01-1960	11-11-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456
Tax number	090000045	090000045	090000045

Hungary

Private person

Flow	Email address	Phone number
Approved	customer+hu@klarna.com	+36300102692
Denied	customer+hu+denied@klarna.com	+36705553575
New customer sign up	customer+hu+new_user@klarna.com	+36505557327

Field	Approved	Denied	Other flows
First name	Test	Person HU	Person HU
Last name	Person-hu	Test	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	1083	1083	1083
City	Budapest	Budapest	Budapest
Country	HU	HU	HU
Date of birth (DD-MM-YYYY)	01-01-2000	01-01-2000	01-01-2000

Ireland

Private person

Flow	Email address	Phone number
Approved	customer+ie@klarna.com	+353855351400
Denied	customer+ie+denied@klarna.com	+353855351401
New customer sign up	customer+ie+new_user@klarna.com	+353855351432
ID Scan	customer+ie+denied+auth_id_scan@klarna.com	+353855351425

Field	Approved	Denied	Other flows
First name	Test	Test	Person IE
Last name	Person-ie	Person-ie	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	D02 C838	D02 C838	D02 AW74
City	Dublin	Dublin	Dublin
Country	IE	IE	IE
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Italy

Private person

Flow	Email address	Phone number
Approved	customer+it@klarna.com	+393339741231
Denied	customer+it+denied@klarna.com	+393312232389
New customer sign up	customer+it+new_user@klarna.com	+393312232432
ID Scan	customer+it+denied+auth_id_scan@klarna.com	+393312232413

Field	Approved	Denied	Other flows
First name	Test	Test	Person IT
Last name	Person-it	Person-it	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	00146	00146	00187
City	Roma	Roma	Roma
Country	IT	IT	IT
Fiscal code (Codice fiscale)	RSS BNC 80A41 H501B	RSS BNC 80A41 H501B
Date of birth (DD-MM-YYYY)	01-01-1980	01-01-1980	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Netherlands

Private person

Flow	Email address	Phone number
Approved	customer+nl@klarna.com	+31689124321
Denied	customer+nl+denied@klarna.com	+31632167678
New customer sign up	customer+nl+new_user@klarna.com	+31632167655

Field	Approved	Denied	Other flows
First name	Test	Test	Person NL
Last name	Person-nl	Person-nl	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	1068 SR	1068 SR	1071 XX
City	Amsterdam	Amsterdam	Amsterdam
Country	NL	NL	NL
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Norway

Private person

When testing different flows, make sure to add National Identification Number before continuing with BankID in order to get the intended flow.

Flow	Email address	Phone number	National Identification Number
Approved	customer+no@klarna.com	+4740123456	NO01087000571
Denied	customer+no+denied@klarna.com	+4740123457	NO01087000148
New customer sign up	customer+no+new_user@klarna.com	+4740123485	NO09117548128

Field	Approved	Denied	Other flows
First name	Jane	Test	Person NO
Last name	Test	Person-no	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	0194	0563	0194
City	Oslo	Oslo	Oslo
Country	NO	NO	NO
Date of birth (DD-MM-YYYY)	01-08-1970	01-08-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Company

	Approved	Denied
Company registration number	999999999	811111112
Company name	Testcompany-no	Testcompany-no
Street	Sæffleberggate 56	Sæffleberggate 56
Zip code	0563	0563
City	Oslo	Oslo
Email	youremail@domain.com	youremail+denied@domain.com

Poland

Private person

Flow	Email address	Phone number
Approved	customer+pl@klarna.com	+48795222223
Denied	customer+pl+denied@klarna.com	+48795223325
New customer sign up	customer+pl+new_user@klarna.com	+48795223355

Field	Approved	Denied	Other flows
First name	Test	Test	Person PL
Last name	Person-pl	Person-pl	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	01-460	01-460	00-272
City	Warszawa	Warszawa	Warszawa
Country	PL	PL	PL
Date of birth (DD-MM-YYYY)	05-05-1967	05-05-1967	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Portugal

Private person

Flow	Email address	Phone number
Approved	customer+pt@klarna.com	+351935556731
Denied	customer+pt+denied@klarna.com	+351915593837
New customer sign up	customer+pt+new_user@klarna.com	+351808151176
ID Scan	customer+pt+denied+auth_id_scan@klarna.com	+351912341112

Field	Approved	Denied	Other flows
First name	Test	Test	Person PT
Last name	Person-pt	Person-pt	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	1990-094	1990-094	1100-148
City	Lisboa	Lisboa	Lisboa
Country	PT	PT	PT
Date of birth (DD-MM-YYYY)	10-07-1990	10-07-1990	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Romania

Private person

Flow	Email address	Phone number
Approved	customer+ro@klarna.com	+40741209876
Denied	customer+ro+denied@klarna.com	+40707127444
New customer sign up	customer+ro+new_user@klarna.com	+40707129334

Field	Approved	Denied	Other flows
First name	Test	Test	Person RO
Last name	Person-ro	Person-ro	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	061357	061357	030026
City	București	București	București
Sector	Sectorul 6	Sectorul 6	Sectorul 3
Country	RO	RO	RO
Date of birth (DD-MM-YYYY)	25-12-1970	25-12-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456
Personal Identification Number (CNP)	1701225193558

Slovakia

Private person

Flow	Email address	Phone number
Approved	customer+sk@klarna.com	+421905123456
Denied	customer+sk+denied@klarna.com	+421905123457
New customer sign up	customer+sk+new_user@klarna.com	+421905123432

Field	Approved	Denied	Other flows
First name	Test	Person Sk	Person Sk
Last name	Person-sk	Test	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip Code	810 06	810 06	810 06
City	Bratislava	Bratislava	Bratislava
Country	SK	SK	SK
Date of birth (DD-MM-YYYY)	01-01-2000	01-01-2000	07-10-1997
Personal Identification Number (Rodné Číslo)	000101/0009	000101/0020	971007/0249
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Spain

Private person

Flow	Email address	Phone number
Approved	customer+es@klarna.com	+34672563009
Denied	customer+es+denied@klarna.com	+34682425101
New customer sign up	customer+es+new_user@klarna.com	+34670097139
ID Scan	customer+es+denied+auth_id_scan@klarna.com	+34670097113

Field	Approved	Denied	Other flows
First name	Test	Test	Person ES
Last name	Person-es	Person-es	Test
DNI	99999999R	99999999R	99999999R
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	28012	28012	28012
City	Madrid	Madrid	Madrid
Country	ES	ES	ES
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Sweden

Private person

When testing different flows, make sure to add National Identification Number before continuing with BankID in order to get the intended flow.

Flow	Email address	Phone number	National Identification Number
Approved	customer+se@klarna.com	+46701740615	SE194103219202
Denied	customer+se+denied@klarna.com	+46701740620	SE194110288083
New customer sign up	customer+se+new_user@klarna.com	+46701740656	SE199502182380

Field	Approved	Denied	Other flows
First name	Alice	Test	Person SE
Last name	Test	Person-se	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	11 148	11 460	11 148
City	Stockholm	Stockholm	Stockholm
Country	SE	SE	SE
Date of birth (DD-MM-YYYY)	21-03-1941	28-10-1941	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Company

	Approved	Denied
Company registration number	002031-0132	002032-0131
Company name	Testcompany-se	Testcompany-se
Street #1	Test Street 13	Test Street 13
Zip code #1	12345	12345
City #1	Ankeborg	Ankeborg
Street #2	Lillegatan 1	Lillegatan 1
Zip code #2	12334	12334
City #2	Ankeborg	Ankeborg
Phone number	0765260000	0765260000
Email	youremail@domain.com	youremail+denied@domain.com

Switzerland

The use of provided sample data is strongly recommended. When using your own sample data, your test orders might get rejected:

Avoid using test or the plus sign + in either First name or Last name if you want to get your order approved.

Private person

Flow	Email address	Phone number
Approved	customer+ch@klarna.com	+41758680000
Denied	customer+ch+denied@klarna.com	+41758680001
New customer sign up	customer+ch+new_user@klarna.com	+41758680028
ID Scan	customer+ch+denied+auth_id_scan@klarna.com	+41758680025

Field	Approved	Denied	Other flows
First name	Accepted	Customer	Accepted
Last name	Person-ch	Person-ch	Person-ch
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	4051	8001	4051
City	Basel	Zürich	Basel
Date of birth (DD-MM-YYYY)	01-01-1990	01-01-2000	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

United Kingdom

Private person

Flow	Email address	Phone number
Approved	customer+gb@klarna.com	+447755564318
Denied	customer+gb+denied@klarna.com	+447355505530
New customer sign up	customer+gb+new_user@klarna.com	+445674519812
ID Scan	customer+gb+denied+auth_id_scan@klarna.com	+445674519822
Bank Authentication Bank authentication flow starts after clicking Pay With Klarna. Select Demo Bank, Username and Password: test	customer+gb+denied+auth_bank_login@klarna.com	+445674519815

Field	Approved	Denied	Other flows
First name	Test	Test	Person GB
Last name	Person-uk	Person-uk	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	W1S 3BE	W1S 3BE	EC2Y 5HN
City	London	London	London
Country	GB	GB	GB
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Term loan financing

When testing term loan financing in playground, enter the following billing address details:

Field	Value
`city`	Test Town
`country`	GB
`email`	termloanfinancing@email.uk
`family_name`	Cameroon
`given_name`	Campbell
`phone`	07744225533
`postal_code`	X9 9LG
`street_address`	34 Global Avenue

You'll be asked to provide additional information, for example, about income and dependants. In this step, you're free to provide any details.

In the next step, enter the following bank details:

Field	Value
Account holder name	Mr Campbell Cameroon
Sort code	20-00-00
Account number	55779911

Americas

Canada

Private person

Flow	Email address	Phone number
Approved	customer+ca@klarna.com	+15197438620
Denied	customer+ca+denied@klarna.com	+15197308624
New customer sign up	customer+ca+new_user@klarna.com	+15195550188
ID Scan	customer+ca+denied+auth_id_scan@klarna.com	+15195550145
	`email+ca+reject_reason_OTHER@klarna.com
	`email+ca+reject_reason_COULD_NOT_ESTABLISH_IDENTITY@klarna.com
	`email+ca+reject_reason_CREDIT_LIMIT_EXCEEDED@klarna.com
	`email+ca+reject_reason_CUSTOMER_NOT_FULFILLING_PREVIOUS_ENGAGEMENTS@klarna.com
	`email+ca+reject_reason_EXTERNAL_HARD_REJECT@klarna.com
	`email+ca+reject_reason_HIGH_RISK@klarna.com
	`email+ca+reject_reason_LEGAL_RESTRAINTS@klarna.com
	`email+ca+reject_reason_TECHNICAL_ERROR@klarna.com
	`email+ca+reject_reason_INTERNAL_BLOCK@klarna.com
	`email+ca+reject_reason_LOW_CREDIT_RATING@klarna.com
	`email+ca+reject_reason_UNDER_AGE@klarna.com
	`email+ca+reject_reason_DENIED@klarna.com

Field	Approved	Denied	Other flows
First name	Test	Test	John
Last name	Person-ca	Person-ca	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	V7H 1L9	V7H 1L9	K1N 9N4
City	North Vancouver	North Vancouver	Ottawa
Province	BC	BC	ON
Country	CA	CA	CA
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Mexico

Private person

Flow Mexico	Email address	Phone number
Approved	customer+mx@klarna.com	+525593747739
Denied	customer+mx+denied@klarna.com	+525593747740
New customer sign up	customer+mx+new_user@klarna.com	+525593747767

Field Mexico	Approved	Denied	Other flows
First name	Test	Person-mx	John
Last name	Person-mx	Test	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	03000	03000	06000
City	Benito Juárez	Benito Juárez	Ciudad de México
State	CDMX	CDMX	CMX
Country	MX	MX	MX
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

United States of America

Private person

Flow	Email address	Phone number
Approved	customer+us@klarna.com	+13106683312
Denied	customer+us+denied@klarna.com	+13106354386
New customer sign up	customer+us+new_user@klarna.com	+13105550134
ID Scan	customer+us+denied+auth_id_scan@klarna.com	+13105550124
Bank Authentication Bank authentication flow starts after clicking Pay With Klarna. Select Demo Bank, and Test Transportweg USA as login method. User ID and Password: test	customer+us+denied+auth_bank_login@klarna.com	+13105558963
Email Verification	customer+us+denied+auth_otp_email@klarna.com	+13105558632
Phone Verification	customer+us+denied+auth_otp_phone@klarna.com	+13105558633
Card Security Code Verification	customer+us+denied+auth_cvv_entry@klarna.com	+13105558634
Rejection	customer+us+reject_reason_other@klarna.com	+13105558637
Rejection	customer+us+reject_reason_could_not_establish_identity@klarna.com	+13105558636
Rejection	customer+us+reject_reason_credit_limit_exceeded@klarna.com	+13105558638
Rejection	`cust+reject_reason_customer_not_fulfilling_previous_engagements@klarna.com	+13105558639
Rejection	customer+us+reject_reason_external_hard_reject@klarna.com	+13105558640
Rejection	customer+us+reject_reason_high_risk@klarna.com	+13105558641
Rejection	customer+us+reject_reason_legal_restraints@klarna.com	+13105558642
Rejection	customer+us+reject_reason_technical_error@klarna.com	+13105558643
Rejection	customer+us+reject_reason_internal_block@klarna.com	+13105558644
Rejection	customer+us+reject_reason_low_credit_rating@klarna.com	+13105558645
Rejection	customer+us+reject_reason_under_age@klarna.com	+13105558646
Rejection	customer+us+reject_reason_denied@klarna.com	+13105558647

Field	Approved	Denied	Other flows
First name	Test	Test	John
Last name	Person-us	Person-us	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	10024-3941	10024-3941	20002-6452
City	New York	New York	Washington
State	NY	NY	DC
Date of birth (DD-MM-YYYY)	07-10-1970	07-10-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Asia and Oceania

Australia

Private person

Flow	Email address	Phone number
Approved	customer+au@klarna.com	+61473752244
Denied	customer+au+denied@klarna.com	+61473763254
New customer sign up	customer+au+new_user@klarna.com	+61491574119
ID Scan	customer+au+denied+auth_id_scan@klarna.com	+61491574127

Field	Approved	Denied	Other flows
First name	Test	John	John
Last name	Person-au	snow	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	4877	2128	2000
City	Port Douglas	Silverwater	Sydney
State	QLD	NSW	NSW
Country	AU	AU	AU
Date of birth (DD-MM-YYYY)	10-07-1970	03-05-1994	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

New Zealand

Private person

Flow	Email address	Phone number
Approved	customer+nz@klarna.com	+6427555290
Denied	customer+nz+denied@klarna.com	+642993007712
New customer sign up	customer+nz+new_user@klarna.com	+642862276121
ID Scan	customer+nz+denied+auth_id_scan@klarna.com	+642862276142

Field	Approved	Denied	Other flows
First name	Test	Test	John
Last name	Person-nz	Person-nz	Test
Address	Test Street 13	Test Street 13	Test Street 13
Zip code	6011	6011	6011
City	Auckland	Wellington	Wellington
Country	NZ	NZ	NZ
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
One-time password (Random 6 digits different from 999999)	123456	123456	123456

Test ID Card

You can test the ID scan flow with this mock national ID card. Use the same image as both front and back of the card for all markets.

Other test scenarios

The sample customer data lets you test the basic approve and deny transaction flows. However, you can also test some other Payments scenarios by adding suffixes to sample usernames.

In the examples below, the email address reflects sample customer data for the United States. Make sure to adjust the address to match the country in which your store operates.

To launch a Payments widget, include a sample email address in your API call. You can modify the address to display the sign-up widget or delay the payment.

To launch a Checkout widget, include a sample email address in your API call.

Scenario	Customer email address pattern	Example	Applies to
New customer signup	`username+require_signup@domain\.com`	`customer+require_signup@example.us`	Payments
Returning customer	`username@domain\.com`	`customer+us@klarna\.com`	Payments
Don't show form (only when pre-screen is enabled)	`username+red@domain\.com`	`customer+us+red@klarna\.com`	Payments
Pending payment `status` is the expected status after the time delay, either accept to accept a payment or reject to reject a payment `time delay` is the time delay, in minutes, before the decision is made and the status is confirmed. The value must be a two-digit number in the range of 00-99. Note: Only works for US and UK.	`username+pend-[status]-[time delay]@domain\.com` status = accept/reject time delay = 00-99 minutes Only works for US/UK	`customer+us+pend-accept-05@klarna\.com`	Payments
Only present pre-paid options	`example-email+red@example\.com`	`customer+red@example\.com`	Checkout

Payment methods

Sample customer data

Disputes customer sample data

Sample customer data

Australia 🇦🇺	Austria 🇦🇹	Belgium 🇧🇪	Canada 🇨🇦
Czech Republic 🇨🇿	Denmark 🇩🇰	Finland 🇫🇮	France 🇫🇷
Germany 🇩🇪	Greece 🇬🇷	Hungary 🇭🇺	Ireland 🇮🇪
Italy 🇮🇹	Mexico 🇲🇽	Netherlands 🇳🇱	New Zealand 🇳🇿
Norway 🇳🇴	Poland 🇵🇱	Portugal 🇵🇹	Romania 🇷🇴
Slovakia 🇸🇰	Spain 🇪🇸	Sweden 🇸🇪	Switzerland 🇨🇭
United Kingdom 🇬🇧	United States of America 🇺🇸