Checkout.com

Sample customer data

This page contains sample data you can use for testing your integration in the Klarna playground environment.

Use the sample customer data in this page to test the standard approved and denied payment flows in Klarna payments.

If you want to test non-standard flows, such as pending payments or presenting only pre-paid payment options, see the Other test scenarios section in this page.

If you want to test different payment methods, direct debit, credit card, and bank transfer, use the data in our sample data.

About user account

To make a purchase new users in most countries go through an account creation wizard, provide their personal data, and enter a verification code to create their Klarna user account.

To test a new Klarna user account, select a combination of a random phone number and an email matching the required pattern. If the combination was used during sign-up before, you'll be logged into an existing account after providing a one-time password (OTP). In the playground environment, you can use any valid 6-digit number other than 999999 as the OTP.

One user account is only valid in a single market. For example, you can't use the same email address or phone number to test purchases in a playground store in Germany and Sweden.

User account is available in all countries included in the sample customer data list.

If you choose to create a new account rather than using one of the provided sample customer accounts on this page, any Personally Identifiable Information (PII) will be substituted with synthetically generated data. Consequently, you may notice different account values from those you provided. This helps us prevent data leaks in our playground environment.

Sample customer data

Use the sample data for private persons to test B2C transactions. The company test data can be used for testing B2B transactions.

If you're testing a B2B transaction with Billie, please refer to Billie’s sample data for guidance.

The B2C sample data in this article is split into two sub-categories:

  • Standard flows shows the data for testing standard responses approved and denied transactions.
  • Custom flows shows the data for testing flows other than the standard approved and denied transactions, for example, launching a dispute.

Below is a list of email addresses associated with standard and custom test flows.

Standard flows

Email address patternDescription
customer+**@klarna.comAccept purchase. Message: "None, auth_token (valid 60 minutes) is returned for use in create_order"
customer+**+denied@klarna.comHard decline. Message: "Your purchase can not be accepted Unfortunately your purchase can not be accepted at this moment. Please choose a different payment method to complete your purchase."

Custom flows

Email address patternDescription
customer+**+new_user@klarna.comNew user sign up flow. Payment method specific details (e.g. cards) are stored to the user. New user flow can also be tested with any new email address and phone number.

Dispute flows

Dispute flows can be used to trigger disputes, and dispute resolutions. The dispute sample customer data details are listed in Sample Customer Data - Disputes page.

As we're constantly improving the testing experience, you may not able to test the denied payment flow in some markets, for example, Sweden and Norway. Please contact Klarna merchant support for more information.

All Countries

Select a country to view the sample data you can use to test Klarna.

Europe

Austria

Private person

FlowEmail addressPhone number
Approvedcustomer+at@klarna.com+4306762600456
Deniedcustomer+at+denied@klarna.com+4306762600745
New user sign upcustomer+at+new_user@klarna.com+4306762600721
FieldApprovedDeniedOther flows
First nameTestTestPerson AT
Last namePerson-atPerson-atTest
AddressTest Street 13Test Street 13Test Street 13
Zip code106010601010
CityWienWienWien
CountryATATAT
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Belgium

Private person

FlowEmail addressPhone number
Approvedcustomer+be@klarna.com+32485121291
Deniedcustomer+be+denied@klarna.com+32485212123
New user sign upcustomer+be+new_user@klarna.com+32485212101
FieldApprovedDeniedOther flows
First nameTestTestPerson BE
Last namePerson-bePerson-beTest
AddressTest Street 13Test Street 13Test Street 13
Zip code100010001000
CityBrusselBrusselBruxelles
CountryBEBEBE
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Czech Republic

Private person

FlowEmail addressPhone number
Approvedcustomer+cz@klarna.com+420771613715
Deniedcustomer+cz+denied@klarna.com+420771623691
New user sign upcustomer+cz+new_user@klarna.com+420771623765
FieldApprovedDeniedOther flows
First nameTestTestPerson CZ
Last namePerson-czPerson-czTest
AddressTest Street 13Test Street 13Test Street 13
Zip code155 00155 00110 00
CityPrahaPRAHA 13Praha
CountryCZCZCZ
Date of birth (DD-MM-YYYY)01-01-197027-06-199201-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Denmark

Private person

FlowEmail addressPhone number
Approvedcustomer+dk@klarna.com+4542555628
Deniedcustomer+dk+denied@klarna.com+4552555348
New user sign upcustomer+dk+new_user@klarna.com+4561555920
Bank Authenticationcustomer+dk+denied+auth_monthio@klarna.com+4561555922
FieldApprovedDeniedOther flows
First nameTestTestPerson DK
Last namePerson-dkPerson-dkTest
AddressTest Street 13Test Street 13Test Street 13
Zip code155621001556
CityKøbenhavn ØKøbenhavn ØKøbenhavn Ø
CountryDKDKDK
Date of birth (DD-MM-YYYY)01-01-198010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Company

FieldApprovedDenied
Company registration number2796888099999993
Company nameTestcompany-dkTestcompany-dk
StreetNygårdsvej 65Nygårdsvej 65
Zip code21002100
CityKøbenhavn ØKøbenhavn Ø
Phone number2012345620123456
Emailyouremail@domain.comyouremail+denied@domain.com

Finland

Private person

FlowEmail addressPhone number
Approvedcustomer+fi@klarna.com+358401234567
Deniedcustomer+fi+denied@klarna.com+358401234568
New user sign upcustomer+fi+new_user@klarna.com+358401234584
Bank Authenticationcustomer+fi+denied+auth_bank_id_fi@klarna.com Use Nordea with DEMOUSER4 for approved authentication.+358401234596
FieldApprovedDeniedOther flows
First nameTestPerson FIPerson FI
Last namePerson-fiTestTest
AddressTest Street 13Test Street 13Test Street 13
Zip code001000010000100
CityHelsinkiHelsinkiHelsinki
CountryFIFIFI
Date of birth (DD-MM-YYYY)01-01-199901-01-199901-01-2000
Personal number190122-829F
OTP (Random 6 digits different from 999999)123456123456123456

Company

ApprovedDenied
Company registration number1089187107527622
Company nameTestcompany-fiTestcompany-fi
StreetKiväärikatu 10Kiväärikatu 10
Zip code2810028100
CityPoriPori
Phone number04012345670401234567
Emailyouremail@domain.comyouremail+denied@domain.com

France

Private person

FlowEmail addressPhone number
Approvedcustomer+fr@klarna.com+33689854321
Deniedcustomer+fr+denied@klarna.com+33687984322
New user sign upcustomer+fr+new_user@klarna.com+33656194338
ID Scancustomer+fr+denied+auth_id_scan@klarna.com+33644974346
FieldApprovedDeniedOther flows
First nameTestTestPerson FR
Last namePerson-frPerson-frTest
AddressTest Street 13Test Street 13Test Street 13
Zip code750097500975005
CityParisParisParis
CountryFRFRFR
Date of birth (DD-MM-YYYY)10-07-199010-07-199001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Germany

Private person

FlowEmail addressPhone number
Approvedcustomer+de@klarna.com+49017614284340
Deniedcustomer+de+denied@klarna.com+49017610927312
New user sign upcustomer+de+new_user@klarna.com+491713920066
FieldApprovedDeniedOther flows
First nameTestTestPerson DE
Last namePerson-dePerson-deTest
AddressTest Street 13Test Street 13Test Street 13
Zip code101781017810178
CityBerlinBerlinBerlin
CountryDEDEDE
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Greece

Private person

FlowEmail addressPhone number
Approvedcustomer+gr@klarna.com+306945553624
Deniedcustomer+gr+denied@klarna.com+306945553625
New user sign upcustomer+gr+new_user@klarna.com+306945553654
FieldApprovedDeniedOther flows
First nameTestTestPerson GR
Last namePerson-grTest-grTest
AddressTest Street 13Test Street 13Test Street 13
Zip code151 23123 67117 42
CityAthinaAthinaAthens
CountryGRGRGR
Date of birth (DD-MM-YYYY)01-01-196011-11-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456
Tax number090000045090000045090000045

Hungary

Private person

FlowEmail addressPhone number
Approvedcustomer+hu@klarna.com+36300102692
Deniedcustomer+hu+denied@klarna.com+36705553575
New user sign upcustomer+hu+new_user@klarna.com+36505557327
FieldApprovedDeniedOther flows
First nameTestPerson HUPerson HU
Last namePerson-huTestTest
AddressTest Street 13Test Street 13Test Street 13
Zip code108310831083
CityBudapestBudapestBudapest
CountryHUHUHU
Date of birth (DD-MM-YYYY)01-01-200001-01-200001-01-2000

Ireland

Private person

FlowEmail addressPhone number
Approvedcustomer+ie@klarna.com+353855351400
Deniedcustomer+ie+denied@klarna.com+353855351401
New user sign upcustomer+ie+new_user@klarna.com+353855351432
ID Scancustomer+ie+denied+auth_id_scan@klarna.com+353855351425
FieldApprovedDeniedOther flows
First nameTestTestPerson IE
Last namePerson-iePerson-ieTest
AddressTest Street 13Test Street 13Test Street 13
Zip codeD02 C838D02 C838D02 AW74
CityDublinDublinDublin
CountryIEIEIE
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Italy

Private person

FlowEmail addressPhone number
Approvedcustomer+it@klarna.com+393339741231
Deniedcustomer+it+denied@klarna.com+393312232389
New user sign upcustomer+it+new_user@klarna.com+393312232432
ID Scancustomer+it+denied+auth_id_scan@klarna.com+393312232413
FieldApprovedDeniedOther flows
First nameTestTestPerson IT
Last namePerson-itPerson-itTest
AddressTest Street 13Test Street 13Test Street 13
Zip code001460014600187
CityRomaRomaRoma
CountryITITIT
Fiscal code (Codice fiscale)RSS BNC 80A41 H501BRSS BNC 80A41 H501B
Date of birth (DD-MM-YYYY)01-01-198001-01-198001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Netherlands

Private person

FlowEmail addressPhone number
Approvedcustomer+nl@klarna.com+31689124321
Deniedcustomer+nl+denied@klarna.com+31632167678
New user sign upcustomer+nl+new_user@klarna.com+31632167655
FieldApprovedDeniedOther flows
First nameTestTestPerson NL
Last namePerson-nlPerson-nlTest
AddressTest Street 13Test Street 13Test Street 13
Zip code1068 SR1068 SR1071 XX
CityAmsterdamAmsterdamAmsterdam
CountryNLNLNL
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Norway

Private person

When testing different flows, make sure to add National Identification Number before continuing with BankID in order to get the intended flow.

FlowEmail addressPhone numberNational Identification Number
Approvedcustomer+no@klarna.com+4740123456NO01087000571
Deniedcustomer+no+denied@klarna.com+4740123457NO01087000148
New user sign upcustomer+no+new_user@klarna.com+4740123485NO09117548023
FieldApprovedDeniedOther flows
First nameJaneTestPerson NO
Last nameTestPerson-noTest
AddressTest Street 13Test Street 13Test Street 13
Zip code019405630194
CityOsloOsloOslo
CountryNONONO
Date of birth (DD-MM-YYYY)01-08-197001-08-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Company

ApprovedDenied
Company registration number999999999811111112
Company nameTestcompany-noTestcompany-no
StreetSæffleberggate 56Sæffleberggate 56
Zip code05630563
CityOsloOslo
Emailyouremail@domain.comyouremail+denied@domain.com

Poland

Private person

FlowEmail addressPhone number
Approvedcustomer+pl@klarna.com+48795222223
Deniedcustomer+pl+denied@klarna.com+48795223325
New user sign upcustomer+pl+new_user@klarna.com+48795223355
FieldApprovedDeniedOther flows
First nameTestTestPerson PL
Last namePerson-plPerson-plTest
AddressTest Street 13Test Street 13Test Street 13
Zip code01-46001-46000-272
CityWarszawaWarszawaWarszawa
CountryPLPLPL
Date of birth (DD-MM-YYYY)05-05-196705-05-196701-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Portugal

Private person

FlowEmail addressPhone number
Approvedcustomer+pt@klarna.com+351935556731
Deniedcustomer+pt+denied@klarna.com+351915593837
New user sign upcustomer+pt+new_user@klarna.com+351808151176
ID Scancustomer+pt+denied+auth_id_scan@klarna.com+351912341112
FieldApprovedDeniedOther flows
First nameTestTestPerson PT
Last namePerson-ptPerson-ptTest
AddressTest Street 13Test Street 13Test Street 13
Zip code1990-0941990-0941100-148
CityLisboaLisboaLisboa
CountryPTPTPT
Date of birth (DD-MM-YYYY)10-07-199010-07-199001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Romania

Private person

FlowEmail addressPhone number
Approvedcustomer+ro@klarna.com+40741209876
Deniedcustomer+ro+denied@klarna.com+40707127444
New user sign upcustomer+ro+new_user@klarna.com+40707129334
FieldApprovedDeniedOther flows
First nameTestTestPerson RO
Last namePerson-roPerson-roTest
AddressTest Street 13Test Street 13Test Street 13
Zip code061357061357030026
CityBucureștiBucureștiBucurești
SectorSectorul 6Sectorul 6Sectorul 3
CountryRORORO
Date of birth (DD-MM-YYYY)25-12-197025-12-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456
Personal Identification Number (CNP)1701225193558

Slovakia

Private person

FlowEmail addressPhone number
Approvedcustomer+sk@klarna.com+421905123456
Deniedcustomer+sk+denied@klarna.com+421905123457
New user sign upcustomer+sk+new_user@klarna.com+421905123432
FieldApprovedDeniedOther flows
First nameTestPerson SkPerson Sk
Last namePerson-skTestTest
AddressTest Street 13Test Street 13Test Street 13
Zip Code810 06810 06810 06
CityBratislavaBratislavaBratislava
CountrySKSKSK
Date of birth (DD-MM-YYYY)01-01-200001-01-200007-10-1997
Personal Identification Number (Rodné Číslo)000101/0009000101/0020971007/0249
OTP (Random 6 digits different from 999999)123456123456123456

Spain

Private person

FlowEmail addressPhone number
Approvedcustomer+es@klarna.com+34672563009
Deniedcustomer+es+denied@klarna.com+34682425101
New user sign upcustomer+es+new_user@klarna.com+34670097139
ID Scancustomer+es+denied+auth_id_scan@klarna.com+34670097113
FieldApprovedDeniedOther flows
First nameTestTestPerson ES
Last namePerson-esPerson-esTest
DNI99999999R99999999R99999999R
AddressTest Street 13Test Street 13Test Street 13
Zip code280122801228012
CityMadridMadridMadrid
CountryESESES
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Sweden

Private person

When testing different flows, make sure to add National Identification Number before continuing with BankID in order to get the intended flow.

FlowEmail addressPhone numberNational Identification Number
Approvedcustomer+se@klarna.com+46701740615SE194103219202
Deniedcustomer+se+denied@klarna.com+46701740620SE194110288083
New user sign upcustomer+se+new_user@klarna.com+46701740656SE199502182380
FieldApprovedDeniedOther flows
First nameAliceTestPerson SE
Last nameTestPerson-seTest
AddressTest Street 13Test Street 13Test Street 13
Zip code11 14811 46011 148
CityStockholmStockholmStockholm
CountrySESESE
Date of birth (DD-MM-YYYY)21-03-194128-10-194101-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Company

ApprovedDenied
Company registration number002031-0132002032-0131
Company nameTestcompany-seTestcompany-se
Street #1Test Street 13Test Street 13
Zip code #11234512345
City #1AnkeborgAnkeborg
Street #2Lillegatan 1Lillegatan 1
Zip code #21233412334
City #2AnkeborgAnkeborg
Phone number07652600000765260000
Emailyouremail@domain.comyouremail+denied@domain.com

Switzerland

The use of provided sample data is strongly recommended. When using your own sample data, your test orders might get rejected:

  • Avoid using test or the plus sign + in either First name or Last name if you want to get your order approved.

Private person

FlowEmail addressPhone number
Approvedcustomer+ch@klarna.com+41758680000
Deniedcustomer+ch+denied@klarna.com+41758680001
New user sign upcustomer+ch+new_user@klarna.com+41758680028
ID Scancustomer+ch+denied+auth_id_scan@klarna.com+41758680025
FieldApprovedDeniedOther flows
First nameAcceptedCustomerAccepted
Last namePerson-chPerson-chPerson-ch
AddressTest Street 13Test Street 13Test Street 13
Zip code405180014051
CityBaselZürichBasel
Date of birth (DD-MM-YYYY)01-01-199001-01-200001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

United Kingdom

Private person

FlowEmail addressPhone number
Approvedcustomer+gb@klarna.com+447755564318
Deniedcustomer+gb+denied@klarna.com+447355505530
New user sign upcustomer+gb+new_user@klarna.com+445674519812
ID Scancustomer+gb+denied+auth_id_scan@klarna.com+445674519822
Bank Authentication Bank authentication flow starts after clicking Pay With Klarna. Select Demo Bank, Username & Password: testcustomer+gb+denied+auth_bank_login@klarna.com+445674519815
FieldApprovedDeniedOther flows
First nameTestTestPerson GB
Last namePerson-ukPerson-ukTest
AddressTest Street 13Test Street 13Test Street 13
Zip codeW1S 3BEW1S 3BEEC2Y 5HN
CityLondonLondonLondon
CountryGBGBGB
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Term loan financing

When testing term loan financing in playground, enter the following billing address details:

FieldValue
cityTest Town
countryGB
emailtermloanfinancing@email.uk
family_nameCameroon
given_nameCampbell
phone07744225533
postal_codeX9 9LG
street_address34 Global Avenue

You'll be asked to provide additional information, for example, about income and dependants. In this step, you're free to provide any details.

In the next step, enter the following bank details:

FieldValue
Account holder nameMr Campbell Cameroon
Sort code20-00-00
Account number55779911

Americas

Canada

Private person

FlowEmail addressPhone number
Approvedcustomer+ca@klarna.com+15197438620
Deniedcustomer+ca+denied@klarna.com+15197308624
New user sign upcustomer+ca+new_user@klarna.com+15195550188
ID Scancustomer+ca+denied+auth_id_scan@klarna.com+15195550145
`email+ca+reject_reason_OTHER@klarna.com
`email+ca+reject_reason_COULD_NOT_ESTABLISH_IDENTITY@klarna.com
`email+ca+reject_reason_CREDIT_LIMIT_EXCEEDED@klarna.com
`email+ca+reject_reason_CUSTOMER_NOT_FULFILLING_PREVIOUS_ENGAGEMENTS@klarna.com
`email+ca+reject_reason_EXTERNAL_HARD_REJECT@klarna.com
`email+ca+reject_reason_HIGH_RISK@klarna.com
`email+ca+reject_reason_LEGAL_RESTRAINTS@klarna.com
`email+ca+reject_reason_TECHNICAL_ERROR@klarna.com
`email+ca+reject_reason_INTERNAL_BLOCK@klarna.com
`email+ca+reject_reason_LOW_CREDIT_RATING@klarna.com
`email+ca+reject_reason_UNDER_AGE@klarna.com
`email+ca+reject_reason_DENIED@klarna.com
FieldApprovedDeniedOther flows
First nameTestTestJohn
Last namePerson-caPerson-caTest
AddressTest Street 13Test Street 13Test Street 13
Zip codeV7H 1L9V7H 1L9K1N 9N4
CityNorth VancouverNorth VancouverOttawa
ProvinceBCBCON
CountryCACACA
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Mexico

Private person

Flow MexicoEmail addressPhone number
Approvedcustomer+mx@klarna.com+525593747739
Deniedcustomer+mx+denied@klarna.com+525593747740
New user sign upcustomer+mx+new_user@klarna.com+525593747767
Field MexicoApprovedDeniedOther flows
First nameTestPerson-mxJohn
Last namePerson-mxTestTest
AddressTest Street 13Test Street 13Test Street 13
Zip code030000300006000
CityBenito JuárezBenito JuárezCiudad de México
StateCDMXCDMXCMX
CountryMXMXMX
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

United States of America

Private person

FlowEmail addressPhone number
Approvedcustomer+us@klarna.com+13106683312
Deniedcustomer+us+denied@klarna.com+13106354386
New user sign upcustomer+us+new_user@klarna.com+13105550134
ID Scancustomer+us+denied+auth_id_scan@klarna.com+13105550124
Bank Authentication Bank authentication flow starts after clicking Pay With Klarna. Select Demo Bank, and Test Transportweg USA as login method. User ID & Password: testcustomer+us+denied+auth_bank_login@klarna.com+13105558963
Email Verificationcustomer+us+denied+auth_otp_email@klarna.com+13105558632
Phone Verificationcustomer+us+denied+auth_otp_phone@klarna.com+13105558633
Card Security Code Verificationcustomer+us+denied+auth_cvv_entry@klarna.com+13105558634
Rejectioncustomer+us+reject_reason_other@klarna.com+13105558637
Rejectioncustomer+us+reject_reason_could_not_establish_identity@klarna.com+13105558636
Rejectioncustomer+us+reject_reason_credit_limit_exceeded@klarna.com+13105558638
Rejection`cust+reject_reason_customer_not_fulfilling_previous_engagements@klarna.com+13105558639
Rejectioncustomer+us+reject_reason_external_hard_reject@klarna.com+13105558640
Rejectioncustomer+us+reject_reason_high_risk@klarna.com+13105558641
Rejectioncustomer+us+reject_reason_legal_restraints@klarna.com+13105558642
Rejectioncustomer+us+reject_reason_technical_error@klarna.com+13105558643
Rejectioncustomer+us+reject_reason_internal_block@klarna.com+13105558644
Rejectioncustomer+us+reject_reason_low_credit_rating@klarna.com+13105558645
Rejectioncustomer+us+reject_reason_under_age@klarna.com+13105558646
Rejectioncustomer+us+reject_reason_denied@klarna.com+13105558647
FieldApprovedDeniedOther flows
First nameTestTestJohn
Last namePerson-usPerson-usTest
AddressTest Street 13Test Street 13Test Street 13
Zip code10024-394110024-394120002-6452
CityNew YorkNew YorkWashington
StateNYNYDC
Date of birth (DD-MM-YYYY)07-10-197007-10-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Asia & Oceania

Australia

Private person

FlowEmail addressPhone number
Approvedcustomer+au@klarna.com+61473752244
Deniedcustomer+au+denied@klarna.com+61473763254
New user sign upcustomer+au+new_user@klarna.com+61491574119
ID Scancustomer+au+denied+auth_id_scan@klarna.com+61491574127
FieldApprovedDeniedOther flows
First nameTestJohnJohn
Last namePerson-ausnowTest
AddressTest Street 13Test Street 13Test Street 13
Zip code487721282000
CityPort DouglasSilverwaterSydney
StateQLDNSWNSW
CountryAUAUAU
Date of birth (DD-MM-YYYY)10-07-197003-05-199401-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

New Zealand

Private person

FlowEmail addressPhone number
Approvedcustomer+nz@klarna.com+6427555290
Deniedcustomer+nz+denied@klarna.com+642993007712
New user sign upcustomer+nz+new_user@klarna.com+642862276121
ID Scancustomer+nz+denied+auth_id_scan@klarna.com+642862276142
FieldApprovedDeniedOther flows
First nameTestTestJohn
Last namePerson-nzPerson-nzTest
AddressTest Street 13Test Street 13Test Street 13
Zip code601160116011
CityAucklandWellingtonWellington
CountryNZNZNZ
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Test ID Card

You can test the ID scan flow with this mock national ID card. Use the same image as both front and back of the card for all markets.

Mock national ID card

Other test scenarios

The sample customer data lets you test the basic approve and deny transaction flows. However, you can also test some other Payments scenarios by adding suffixes to sample usernames.

In the examples below, the email address reflects sample customer data for the United States. Make sure to adjust the address to match the country in which your store operates.

To launch a Payments widget, include a sample email address in your API call. You can modify the address to display the sign-up widget or delay the payment.

To launch a Checkout widget, include a sample email address in your API call.

ScenarioCustomer email address patternExampleApplies to
New customer signupusername+require_signup@domain\.comcustomer+require_signup@example.usPayments
Returning customerusername@domain\.comcustomer+us@klarna\.comPayments
Don't show form (only when pre-screen is enabled)username+red@domain\.comcustomer+us+red@klarna\.comPayments
Pending payment
  • status is the expected status after the time delay, either accept to accept a payment or reject to reject a payment
  • time delay is the time delay, in minutes, before the decision is made and the status is confirmed. The value must be a two-digit number in the range of 00–99. Note: Only works for US and UK.
username+pend-[status]-[time delay]@domain\.com
status = accept/reject
time delay = 00–99 minutes
Only works for US/UK
customer+us+pend-accept-05@klarna\.comPayments
Only present pre-paid optionsexample-email+red@example\.comcustomer+red@example\.comCheckout

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