GuideCooperation agreement complementary conditionsThese clauses ensure that the cooperation agreement remains robust and adaptable, reducing the risk of misunderstandings and fostering a resilient partnership.
GuideLegal and privacy (AU)AU legal & privacy guidelines for Klarna Payments: use only approved stores and clearly disclose pricing, delivery, returns, support and privacy terms.
GuideSearch and Compare - Terms and ConditionsTerms apply to Klarna and Partners purchasing services, with the Partner Agreement taking precedence over any inconsistencies.
GuideInfluencer promotion rulesIf you use social media influencers, bloggers, or other third parties to advertise Klarna and your business, there is more you need to know!
GuideRegulated financing promotion rules 101 - NorwayRegulated financing promotion rules for Norway: include required credit disclosures (APR, cost, term), keep them prominent, avoid misleading claims, and label ads.
GuideAdvertising legal guidelines - Rest of the worldPartner marketing guidelines for additional markets: keep Klarna messaging simple, clear and fair; avoid debt-encouraging language; ensure socially responsible ads.
GuideSensitive goods and privacyMaintain compliance of your integration by not sharing sensitive personal data with Klarna; if item details could be sensitive, anonymize product names before sending order/purchase information.
GuideSign in with Klarna - Terms of serviceReview Klarna’s Terms of Service for Boost Features to understand usage conditions, data protection obligations, and compliance requirements tied to Sign in with Klarna, On-site Messaging, and Klarna Express Checkout.
GuideLegal and privacy (US)US legal & privacy guidelines for Klarna Payments: use only approved stores and clearly disclose pricing, delivery, returns, support and privacy terms.
GuideBNPL promotion rules - United KingdomPromote Klarna’s BNPL products in the UK responsibly by using only approved assets, including the required BNPL Disclosure, and ensuring it is clearly visible and compliant with FCA placement and prominence guidelines.
GuideRegulated financing promotion rules 101If you advertise retail credit options which are regulated by the FCA, we recommend that you seek independent legal advice when undertaking any advertising. Using a non-compliant advert can result in enforcement action including fines and the withdrawal of your authorised status from the FCA. Klarna does not accept any liability to Klarna merchants or other third parties for the information contained in this guide. Please keep up to date on the latest updates and changes to the regulations from the relevant authorities, as the information provided in this guide may change.
GuideBNPL promotion rules-CanadaFinancial services are highly regulated. This means that Klarna and our merchants who advertise with us need to follow the laws and regulations that govern advertising financial products.
GuideKlarna Docs - Prohibited and restricted businessesUnderstand prohibited and restricted business categories and jurisdictions, outlining extra due diligence requirements and approval limits.
GuideTechnical requirements for card transactionsFollow technical requirements and terms for card network/third-party provider rules when using Klarna's Services and Third Party Payment Option Providers. Prevent fraud/unauthorized sales, process refunds via original method, and allow audits.