How to setup your store for multiple markets and currencies.
Klarna checkout is available in 170+ countries with more than 10 countries which are Klarna core countries. A core country is a country where we offer Klarna Credit, local non-risk payment methods and card options.
A core country is only considered a core country if the currency is local for that market as well.
The current offered core countries in combination with their local currencies are
Klarna core countries have full language support, please see available languages
Non-core countries, or core countries combined with a non-local currency, will be offered card payments in the checkout.
Klarna does not support currency conversion.
To be able to sell to multiple countries you need to do the following
You need to consider what currencies to offer trough Klarna. Enabling as many currencies as possible will help you increase conversion as this will enable payment method alternatives for your users and create a more local experience.
When considering which currencies to offer through Klarna, always ensure that the order management will also be set up in the same currency as Klarna’s order management API as the API expects amounts in the same currency as the order creation currency. Furthermore, Klarna will always settle like for like with regards to currency.
Currently available currencies are:
AUD, CAD, CHF, DKK, EUR, GBP, NOK, PLN, SEK, USD
Klarna checkout is not available in all countries, due to restrictions on which shipping and billing countries Klarna is allowed to accept business from. This means that in order for a country to be allowed, it needs to be on the white-list for your region.
The following countries are allowed at the time of writing:
AD, AE, AG, AI, AL, AM, AQ, AR, AS, AT, AU, AW, AX, AZ, BA, BB, BD, BE, BF, BG, BH, BJ, BL, BM, BN, BO, BR, BS, BT, BW, BY, BZ, CA, CH, CI, CK, CL, CM, CN, CO, CR, CV, CW, CX, CY, CZ, DE, DJ, DK, DM, DO, DZ, EC, EE, ER, ES, ET, FI, FJ, FK, FO, FR, GA, GB, GD, GE, GF, GG, GH, GI, GL, GM, GP, GR, GS, GT, GU, GY, HK, HN, HR, HU, ID, IE, IL, IM, IN, IS, IT, JE, JM, JO, JP, KE, KG, KM, KN, KR, KW, KY, KZ, LA, LC, LI, LK, LR, LS, LT, LU, LV, MA, MC, MD, ME, MG, MH, MK, MN, MO, MP, MQ, MR, MT, MU, MV, MW, MX, MY, MZ, NA, NC, NE, NF, NG, NL, NO, NP, NR, NU, NZ, OM, PA, PE, PF, PG, PH, PK, PL, PR, PS, PT, PW, PY, QA, RE, RO, RS, RW, SA, SB, SC, SE, SG, SH, SI, SJ, SK, SL, SM, SN, SR, ST, SV, SX, SZ, TC, TF, TG, TH, TJ, TK, TL, TR, TT, TV, TW, TZ, UA, UG, UM, US, UY, UZ, VA, VC, VG, VI, VN, VU, WF, WS, XK, YT, ZA, ZM
In addition to the general restrictions, individual merchants may have specific billing and shipping countries restricted, by agreement or request.
Klarna has the right to restrict the shipping whitelist further due to:
Depending on how your store is setup we recommend different integration flows.
If you are using one url per market for example merchant.co.uk we recommend the following.
If you are using one url per market for example merchant.eu we recommend the following.
Your account needs to be configured for a specific country & currency combination, it is not enough to create the order with a specific combination.
Talk to your account manager which will help you add the country and currency to your contract. If you don’t have account manager, talk to your platform provider or merchant support.