Klarna Docs - Troubleshooting


While we hope that your testing experience goes well, there might be times when you get a strange or unexpected response to an API call.

You can troubleshoot with the help of Logs in the Merchant portal.

Logs contain the details about your playground store’s operations from the previous 7 days. You can filter the entries based on date and time, service, order ID, direction, and more. Each entry is accompanied by details that help you get to the bottom of each issue.

If you need help understanding the logs or have any questions about the testing process, contact Merchant support.