Financial services are highly regulated. This means that Klarna and our merchants who advertise with us need to follow the laws and regulations that govern advertising financial products.
The following Financing Advertising Guidelines provide a general overview of the requirements you need to follow when advertising Klarna’s financing products offered in partnership with WebBank. Remember that it is also your responsibility to learn and understand the laws governing the advertising of financial products.
If you ever have any questions, please reach out to Klarna.
This Financing Advertising Guideline should be reviewed along with the BNPL Promotion Rules 101 page for the U
YOU ARE LEGALLY RESPONSIBLE FOR THE CONTENT OF ADVERTISING THAT YOU CREATE.
THESE GUIDELINES DO NOT CONSTITUTE LEGAL ADVICE. PLEASE CONFER WITH YOUR INDEPENDENT LEGAL COUNSEL FOR ANY LEGAL ADVICE ON THE COMPLIANCE OF YOUR ADVERTISING.
The following disclosures will need to be updated by April 22, 2025. See below for new disclosures.
Product Referenced | Example Advertising Messaging (list not exhaustive) | Required Disclosure |
---|---|---|
Financing | Pay over time with monthly financing with Klarna. *Shop now. Pay over time with Klarna.*Split your purchase into monthly payments. | Monthly financing through Klarna issued by WebBank. |
Financing (Representative Example) |
| A $1,000 purchase might cost $176.52 per month over 6 months at 19.99% APR.* |
Financing (Full Disclosure) |
| Rate ranges from 7.99%-33.99% APR based on creditworthiness and subject to credit approval, resulting in, for example, 12 equal monthly payments of $86.98 at 7.99% APR to $99.46 at 33.99% APR per $1,000 borrowed. Minimum purchase required. A down payment may be required. Estimation of monthly payment excludes potential tax and shipping costs. Monthly financing through Klarna issued by WebBank. |
Updated disclosures below should go live as of April 22, 2025
Product Referenced | Example Advertising Messaging (list not exhaustive) | Required Disclosure |
---|---|---|
Financing | Pay over time with monthly financing with Klarna. *Shop now. Pay over time with Klarna.*Split your purchase into monthly payments. | Monthly financing through Klarna issued by WebBank. |
Financing (Representative Example) |
| A $1,000 purchase might cost $173.53 per month over 6 months at 13.99% APR. |
Financing (Representative Example Full Disclosure) |
| Rate ranges from 0.00%-35.99% APR based on creditworthiness, term length, and subject to credit approval, resulting in, for example, 3 equal monthly payments of $333.33 at 0.00% APR to $353.52 at 35.99% APR per $1,000 borrowed. Minimum purchase amount and down payment may be required. Estimation of monthly payment excludes potential tax and shipping costs. Monthly financing through Klarna issued by WebBank. |
The following disclosures are required under TILA if you use “trigger terms” in your advertising for Klarna's financing product.
Trigger Term | Trigger Term Example (examples not exhaustive) | Required Disclosure |
---|---|---|
Periodic Payment Amount |
| Representative Example and Representative Example Full Disclosure required. |
Number of payments or period of repayment |
| Representative Example and Representative Example Full Disclosure required. |
Amount of interest (APR) |
| Representative Example and Representative Example Full Disclosure required. |
Amount of down payment |
| Representative Example and Representative Example Full Disclosure required. |
If your ad mentions monthly financing at all, the following disclosure is required to be included in the marketing materials.
Examples of messaging that references monthly financing (this list is not exhaustive).
If your ad mentions both Pay in 4 and/or Pay in 30 and monthly financing, the following disclosure is required to be included in the marketing materials:
If you list payment terms when referring to Klarna’s monthly financing products offered through Klarna’s partnership with WebBank, you need to understand the Truth-in-Lending Act. Please work with your legal and compliance teams to review the next sections carefully.
You have to disclose important terms of credit to a consumer when you advertise Klarna’s financing products offered in partnership with WebBank. When advertising the terms of this type of credit, advertisements can only state terms that are actually available. When you mention specific terms of credit (called “trigger terms”), TILA requires you to provide specific information about the terms of the financing. This is referred to as a "representative example" of what a real loan might look like. This helps consumers understand what they are agreeing to.
The following are examples of trigger terms. If you use these, you need to provide a representative example.
The following words aren’t trigger terms. If you use them without the above mentioned trigger terms, you don’t need to include a representative example.
If you use a trigger term, you have to provide a (i) representative example and (ii) full disclosure to consumers.
A representative example shows what a typical loan looks like and needs to include the following information:
The full disclosure provides consumers with all of the information that they need to make an informed decision about the financing offer. It includes:
For the closed term loan financing product, we have approved the following in the representative example. Please place the representative example on the same creative as the trigger term—in close proximity, and in a similar font size.
You must also include the following full legal disclosure (1) on the asset, (2) at the bottom of the page connected with a signal, or (3) one click away.
If you have any questions or are unsure, please reach out to your Klarna representative for advice. See "Basics of Disclosures" for more information on disclosure placements and signals.
Emails with TILA trigger terms must include the full terms of repayment or a representative example in the email itself, not one click away. Please ensure that you have reviewed this Financing section and the legal disclosures table to ensure all appropriate disclosures are included.
'''If your ads are in a Video and/or TV-spot
'''For any videos/TV spots that mention trigger terms, a representative example needs to be included.