Sample customer data

This document contains sample data you can use for testing your integration in the Klarna playground environment.

Last updated on May 16, 2024

Use the sample customer data to test the standard approved and denied payment flows in Klarna payments and Klarna checkout.
If you want to test non-standard flows, such as pending payments or presenting only pre-paid payment options, see the Other test scenarios section.

If you want to test different payment methods, direct debit, credit card, and bank transfer, use the sample payment data.

About user account

To make a purchase new users in most countries go through an account creation wizard, provide their personal data, and enter a verification code to create their Klarna user account.

To test a new Klarna user account, select a combination of a random phone number and an email matching the required pattern. If the combination was used during sign-up before, you'll be logged into an existing account after providing a one-time password (OTP). In the playground environment, you can use any valid 6-digit number other than 999999 as the OTP.

One user account is only valid in a single market. For example, you can't use the same email address or phone number to test purchases in a playground store in Germany and Sweden.

User account is available in all countries included in the sample customer data list, except for Switzerland and Finland.

If you choose to create a new account rather than using one of the provided sample customer accounts on this page, any Personally Identifiable Information (PII) will be substituted with synthetically generated data. Consequently, you may notice different account values from those you provided. This helps us prevent data leaks in our playground environment.

Sample customer data

Use the sample data for private persons to test B2C transactions. The company test data can be used for testing B2B transactions.

The B2C sample data in this article s split into two sub-categories:

Standard flows shows the data for testing standard responses approved and denied transactions.
Custom flows shows the data for testing flows other than the standard approved and denied transactions, for example, launching a dispute.

Below is a list of email addresses associated with standard and custom test flows. When testing, replace the final two asterisks with a 2-letter country code of a Klarna market. For example, to test an approved transaction flow for Sweden, use customer@email.se.

Standard flows

Email address pattern	Description
customer@email.**	Accept purchase. Message: "None, auth_token (valid 60 minutes) is returned for use in create_order"
customer+denied@email.**	Hard decline. Message: "Your purchase can not be accepted Unfortunately your purchase can not be accepted at this moment. Please choose a different payment method to complete your purchase."

Custom flows

Email address pattern	Description
customer+disputed-return@email.**	Creates a dispute on each capture of the order with the reason return and one open dispute request
customer+disputed-goods_not_received@email.**	Creates a dispute on each capture of the order with the reason goods not received and one open dispute request
customer+disputed-already_paid@email.**	Creates a dispute on each capture of the order with the reason already paid and one open dispute request
customer+disputed-faulty_goods@email.**	Creates a dispute on each capture of the order with the reason faulty goods and one open dispute request
customer+disputed-incorrect_invoice@email.**	Creates a dispute on each capture of the order with the reason incorrect invoice and one open dispute request
customer+disputed-high_risk_order@email.**	Creates a high-risk order (formerly known as stop request) on order level.
customer+disputed-unauthorized_purchase@email.**	Creates a dispute on each capture of the order with the reason unauthorized_purchase and one open dispute request

As we're constantly improving the testing experience, you may not able to test the denied payment flow in some markets, for example, Sweden and Norway. Please contact Klarna merchant support for more information.

All Countries

Select a country to view the sample data you can use to test Klarna.

Europe

Austria

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.at	+4306762600456
Denied	customer+denied@email.at	+4306762600745
Dispute: return	customer+disputed-return@email.at	+4306762600762
Dispute: goods not received	customer+disputed-goods_not_received@email.at	+4306762600763
Dispute: order already paid	customer+disputed-already_paid@email.at	+4306762600764
Dispute: faulty goods	customer+disputed-faulty_goods@email.at	+4306762600765
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.at	+4306762600766
Dispute: high-risk order	customer+disputed-high_risk_order@email.at	+4306762600767
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.at	+4306762600768

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person AT
Last name	Person-at	Person-at	Test
Address	Mariahilfer Straße 47	Mariahilfer Straße 47	E Opernring 2
Zip code	1060	1060	1010
City	Wien	Wien	Wien
Country	AT	AT	AT
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Belgium

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.be	+32485121291
Denied	customer+denied@email.be	+32485212123
Dispute: return	customer+disputed-return@email.be	+32485212140
Dispute: goods not received	customer+disputed-goods_not_received@email.be	+32485212141
Dispute: order already paid	customer+disputed-already_paid@email.be	+32485212142
Dispute: faulty goods	customer+disputed-faulty_goods@email.be	+32485212143
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.be	+32485212144
Dispute: high-risk order	customer+disputed-high_risk_order@email.be	+32485212145
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.be	+32485212146

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person BE
Last name	Person-be	Person-be	Test
Address	Grote Markt 1	Grote Markt 1	Parc du Cinquantenaire 10
Zip code	1000	1000	1000
City	Brussel	Brussel	Bruxelles
Country	BE	BE	BE
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Czech Republic

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.cz	+420771613715
Denied	customer+denied@email.cz	+420771623691
Dispute: return	customer+disputed-return@email.cz	+420771623708
Dispute: goods not received	customer+disputed-goods_not_received@email.cz	+420771623709
Dispute: order already paid	customer+disputed-already_paid@email.cz	+420771623710
Dispute: faulty goods	customer+disputed-faulty_goods@email.cz	+420771623711
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.cz	+420771623712
Dispute: high-risk order	customer+disputed-high_risk_order@email.cz	+420771623713
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.cz	+420771623714

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person CZ
Last name	Person-cz	Person-cz	Test
Address	Zazvorkova 1480/11	Zázvorkova 1480/11	Panská 7
Zip code	155 00	155 00	110 00
City	Praha	PRAHA 13	Praha
Country	CZ	CZ	CZ
Date of birth (DD-MM-YYYY)	01-01-1970	27-06-1992	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Denmark

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.dk	+4542555628
Denied	customer+denied@email.dk	+4552555348
Dispute: return	customer+disputed-return@email.dk	+4561555921
Dispute: goods not received	customer+disputed-goods_not_received@email.dk	+4531555956
Dispute: order already paid	customer+disputed-already_paid@email.dk	+4571555576
Dispute: faulty goods	customer+disputed-faulty_goods@email.dk	+4561555601
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.dk	+4571555705
Dispute: high-risk order	customer+disputed-high_risk_order@email.dk	+4541555404
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.dk	+4525558959

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person DK
Last name	Person-dk	Person-dk	Test
Address	Dantes Plads 7	Nygårdsvej 65	Dantes Plads 7
Zip code	1556	2100	1556
City	København Ø	København Ø	København Ø
Country	DK	DK	DK
Date of birth (DD-MM-YYYY)	01-01-1980	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Company

	Approved	Denied
Company registration number	27968880	99999993
Company name	Testcompany-dk	Testcompany-dk
Street	Nygårdsvej 65	Nygårdsvej 65
Zip code	2100	2100
City	København Ø	København Ø
Phone number	20123456	20123456
Email	youremail@email.com	youremail+denied@email.com

Finland

User account is not available in Finland.

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.fi	+3580401234567
Denied	customer+denied@email.fi	+3580401234568
Dispute: return	customer+disputed-return@email.fi	+3580401234585
Dispute: goods not received	customer+disputed-goods_not_received@email.fi	+3580401234586
Dispute: order already paid	customer+disputed-already_paid@email.fi	+3580401234587
Dispute: faulty goods	customer+disputed-faulty_goods@email.fi	+3580401234588
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.fi	+3580401234589
Dispute: high-risk order	customer+disputed-high_risk_order@email.fi	+3580401234590
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.fi	+3580401234591

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Person FI	Person FI
Last name	Person-fi	Test	Test
Address	Mannerheimintie 34	Mannerheimintie 34	Mannerheimintie 34
Zip code	00100	00100	00100
City	Helsinki	Helsinki	Helsinki
Country	FI	FI	FI
Date of birth (DD-MM-YYYY)	01-01-1999	01-01-1999	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Company

	Approved	Denied
Company registration number	10891871	07527622
Company name	Testcompany-fi	Testcompany-fi
Street	Kiväärikatu 10	Kiväärikatu 10
Zip code	28100	28100
City	Pori	Pori
Phone number	0401234567	0401234567
Email	youremail@email.com	youremail+denied@email.com

France

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.fr	+33689854321
Denied	customer+denied@email.fr	+33687984322
Dispute: return	customer+disputed-return@email.fr	+33656194339
Dispute: goods not received	customer+disputed-goods_not_received@email.fr	+33656194340
Dispute: order already paid	customer+disputed-already_paid@email.fr	+33656194341
Dispute: faulty goods	customer+disputed-faulty_goods@email.fr	+33656194342
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.fr	+33656194343
Dispute: high-risk order	customer+disputed-high_risk_order@email.fr	+33656194344
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.fr	+33656194345

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person FR
Last name	Person-fr	Person-fr	Test
Address	33 rue la Fayette	33 rue la Fayette	57 Rue Cuvier
Zip code	75009	75009	75005
City	Paris	Paris	Paris
Country	FR	FR	FR
Date of birth (DD-MM-YYYY)	10-07-1990	10-07-1990	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Germany

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.de	+4901761428434
Denied	customer+denied@email.de	+49017610927312
Dispute: return	customer+disputed-return@email.de	+491713920016
Dispute: goods not received	customer+disputed-goods_not_received@email.de	+491713920017
Dispute: order already paid	customer+disputed-already_paid@email.de	+491713920018
Dispute: faulty goods	customer+disputed-faulty_goods@email.de	+491713920019
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.de	+491713920020
Dispute: high-risk order	customer+disputed-high_risk_order@email.de	+491713920021
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.de	+491713920022

Other customer data

Field	Approved	Denied	Other flows
First name	Mock	Test	Person DE
Last name	Mock	Person-de	Test
Address	Neue Schönhauser Str. 2	Neue Schönhauser Str. 2	Bodestr. 1-3
Zip code	10178	10178	10178
City	Berlin	Berlin	Berlin
Country	DE	DE	DE
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Greece

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.gr	+306945553624
Denied	customer+denied@email.gr	+306945553625
Dispute: return	customer+disputed-return@email.gr	+306945553642
Dispute: goods not received	customer+disputed-goods_not_received@email.gr	+306945553643
Dispute: order already paid	customer+disputed-already_paid@email.gr	+306945553644
Dispute: faulty goods	customer+disputed-faulty_goods@email.gr	+306945553645
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.gr	+306945553646
Dispute: high-risk order	customer+disputed-high_risk_order@email.gr	+306945553647
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.gr	+306945553648

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person GR
Last name	Person-gr	Test-gr	Test
Address	Kephisias 37	Baralo 56	Dionysiou Areopagitou 15
Zip code	151 23	123 67	117 42
City	Athina	Athina	Athens
Country	GR	GR	GR
Date of birth (DD-MM-YYYY)	01-01-1960	11-11-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456
Tax number	090000045	090000045	090000045

Hungary

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.hu	+36300102692
Denied	customer+denied@email.hu	+36705553575
Dispute: return	customer+disputed-return@email.hu	+36505557326
Dispute: goods not received	customer+disputed-goods_not_received@email.hu	+36701308232
Dispute: order already paid	customer+disputed-already_paid@email.hu	+36705553902
Dispute: faulty goods	customer+disputed-faulty_goods@email.hu	+36201093784
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.hu	+36315555600
Dispute: high-risk order	customer+disputed-high_risk_order@email.hu	+36385393517
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.hu	+36705550064

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Person HU	Person HU
Last name	Person-hu	Test	Test
Address	Ludovika tér 2	Ludovika tér 2	Ludovika tér 2
Zip code	1083	1083	1083
City	Budapest	Budapest	Budapest
Country	HU	HU	HU
Date of birth (DD-MM-YYYY)	01-01-2000	01-01-2000	01-01-2000

Ireland

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.ie	+353855351400
Denied	customer+denied@email.ie	+353855351401
Dispute: return	customer+disputed-return@email.ie	+353855351418
Dispute: goods not received	customer+disputed-goods_not_received@email.ie	+353855351419
Dispute: order already paid	customer+disputed-already_paid@email.ie	+353855351420
Dispute: faulty goods	customer+disputed-faulty_goods@email.ie	+353855351421
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.ie	+353855351422
Dispute: high-risk order	customer+disputed-high_risk_order@email.ie	+353855351423
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.ie	+353855351424

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person IE
Last name	Person-ie	Person-ie	Test
Address	30 King Street South	30 King Street South	25 Merrion Street Upper
Zip code	D02 C838	D02 C838	D02 AW74
City	Dublin	Dublin	Dublin
Country	IE	IE	IE
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Italy

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.it	+393339741231
Denied	customer+denied@email.it	+393312232389
Dispute: return	customer+disputed-return@email.it	+393312232406
Dispute: goods not received	customer+disputed-goods_not_received@email.it	+393312232407
Dispute: order already paid	customer+disputed-already_paid@email.it	+393312232408
Dispute: faulty goods	customer+disputed-faulty_goods@email.it	+393312232409
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.it	+393312232410
Dispute: high-risk order	customer+disputed-high_risk_order@email.it	+393312232411
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.it	+393312232412

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person IT
Last name	Person-it	Person-it	Test
Address	Via Enrico Fermi 150	Via Enrico Fermi 150	Piazza del Popolo 12
Zip code	00146	00146	00187
City	Roma	Roma	Roma
Country	IT	IT	IT
Fiscal code (Codice fiscale)	RSS BNC 80A41 H501B	RSS BNC 80A41 H501B	Dispute: return PRS CST 00A41 H501N Dispute: goods not received PRS VST 00A41 H501G Dispute: order already paid PRS BST 00A41 H501M Dispute: faulty goods PRS NST 00A41 H501Y Dispute: incorrect invoice PRS MST 00A41 H501X Dispute: high-risk order PRS QST 00A41 H501B Dispute: unauthorized purchase PRS QTS 00A41 H501C
Date of birth (DD-MM-YYYY)	01-01-1980	01-01-1980	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Test ID card

You can test the ID card by uploading the following image twice.

Flow Mexico	Email address	Phone number
Approved	customer@email.mx	+525593747739
Denied	customer+denied@email.mx	+525593747740
Dispute: return	customer+disputed-return@email.mx	+525593747757
Dispute: goods not received	customer+disputed-goods_not_received@email.mx	+525593747758
Dispute: order already paid	customer+disputed-already_paid@email.mx	+525593747759
Dispute: faulty goods	customer+disputed-faulty_goods@email.mx	+525593747760
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.mx	+525593747761
Dispute: high-risk order	customer+disputed-high_risk_order@email.mx	+525593747762
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.mx	+525593747763

Netherlands

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.nl	+31689124321
Denied	customer+denied@email.nl	+31632167678
Dispute: return	customer+disputed-return@email.nl	+31632167695
Dispute: goods not received	customer+disputed-goods_not_received@email.nl	+31632167696
Dispute: order already paid	customer+disputed-already_paid@email.nl	+31632167697
Dispute: faulty goods	customer+disputed-faulty_goods@email.nl	+31632167698
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.nl	+31632167699
Dispute: high-risk order	customer+disputed-high_risk_order@email.nl	+31632167700
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.nl	+31632167701

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person NL
Last name	Person-nl	Person-nl	Test
Address	Osdorpplein 137	Osdorpplein 137	Museumstraat 1
Zip code	1068 SR	1068 SR	1071 XX
City	Amsterdam	Amsterdam	Amsterdam
Country	NL	NL	NL
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Norway

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.no	+4740123456
Denied	customer+denied@email.no	+4740123457
Dispute: return	customer+disputed-return@email.no	+4740123474
Dispute: goods not received	customer+disputed-goods_not_received@email.no	+4740123475
Dispute: order already paid	customer+disputed-already_paid@email.no	+4740123476
Dispute: faulty goods	customer+disputed-faulty_goods@email.no	+4740123477
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.no	+4740123478
Dispute: high-risk order	customer+disputed-high_risk_order@email.no	+4740123479
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.no	+4740123480

Other customer data

Field	Approved	Denied	Other flows
First name	Jane	Test	Person NO
Last name	Test	Person-no	Test
Address	Edvard Munchs Plass 1	Sæffleberggate 56	Edvard Munchs Plass 1
Zip code	0194	0563	0194
City	Oslo	Oslo	Oslo
Country	NO	NO	NO
Date of birth (DD-MM-YYYY)	01-08-1970	01-08-1970	01-01-2000
Personal number	NO1087000571	NO1087000148	Dispute: return NO30062449205 Dispute: goods not received NO27083206670 Dispute: order already paid NO14040845144 Dispute: faulty goods NO16089639496 Dispute: incorrect invoice NO19046731789 Dispute: high-risk order NO27115906319 Dispute: unauthorized purchase NO25064127953
OTP (Random 6 digits different from 999999)	123456	123456	123456

Company

	Approved	Denied
Company registration number	999999999	811111112
Company name	Testcompany-no	Testcompany-no
Street	Sæffleberggate 56	Sæffleberggate 56
Zip code	0563	0563
City	Oslo	Oslo
Email	youremail@email.com	youremail+denied@email.com

Poland

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.pl	+48795222223
Denied	customer+denied@email.pl	+48795223325
Dispute: return	customer+disputed-return@email.pl	+48795223342
Dispute: goods not received	customer+disputed-goods_not_received@email.pl	+48795223343
Dispute: order already paid	customer+disputed-already_paid@email.pl	+48795223344
Dispute: faulty goods	customer+disputed-faulty_goods@email.pl	+48795223345
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.pl	+48795223346
Dispute: high-risk order	customer+disputed-high_risk_order@email.pl	+48795223347
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.pl	+48795223348

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person PL
Last name	Person-pl	Person-pl	Test
Address	Ul. Górczewska 124	Ul. Górczewska 124	Rynek Starego Miasta 28
Zip code	01-460	01-460	00-272
City	Warszawa	Warszawa	Warszawa
Country	PL	PL	PL
Date of birth (DD-MM-YYYY)	05-05-1967	05-05-1967	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Portugal

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.pt	+351935556731
Denied	customer+denied@email.pt	+351915593837
Dispute: return	customer+disputed-return@email.pt	+351808151188
Dispute: goods not received	customer+disputed-goods_not_received@email.pt	+351760715143
Dispute: order already paid	customer+disputed-already_paid@email.pt	+351762748941
Dispute: faulty goods	customer+disputed-faulty_goods@email.pt	+351302066842
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.pt	+351926839015
Dispute: high-risk order	customer+disputed-high_risk_order@email.pt	+351301381736
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.pt	+351937416657

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person PT
Last name	Person-pt	Person-pt	Test
Address	Avenida Dom João II 40	Avenida Dom João II 40	Praça do Comércio 78
Zip code	1990-094	1990-094	1100-148
City	Lisboa	Lisboa	Lisboa
Country	PT	PT	PT
Date of birth (DD-MM-YYYY)	10-07-1990	10-07-1990	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Romania

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.ro	+40741209876
Denied	customer+denied@email.ro	+40707127444
Dispute: return	customer+disputed-return@email.ro	+40707129331
Dispute: goods not received	customer+disputed-goods_not_received@email.ro	+40707129442
Dispute: order already paid	customer+disputed-already_paid@email.ro	+40707129553
Dispute: faulty goods	customer+disputed-faulty_goods@email.ro	+40707129664
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.ro	+40707129775
Dispute: high-risk order	customer+disputed-high_risk_order@email.ro	+40707129886
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.ro	+40707129997

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person RO
Last name	Person-ro	Person-ro	Test
Address	Drumul Taberei 35	Drumul Taberei 35	Calea Victoriei 12
Zip code	061357	061357	030026
City	București	București	București
Sector	Sectorul 6	Sectorul 6	Sectorul 3
Country	RO	RO	RO
Date of birth (DD-MM-YYYY)	25-12-1970	25-12-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456
Personal Identification Number (CNP)	1701225193558

Slovakia

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.sk	905123456
Denied	customer+denied@email.sk	905123457
Dispute: return	customer+disputed-return@email.sk	905123474
Dispute: goods not received	customer+disputed-goods_not_received@email.sk	905123475
Dispute: order already paid	customer+disputed-already_paid@email.sk	905123476
Dispute: faulty goods	customer+disputed-faulty_goods@email.sk	905123477
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.sk	905123478
Dispute: high-risk order	customer+disputed-high_risk_order@email.sk	905123479
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.sk	905123480

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Person Sk	Person Sk
Last name	Person-sk	Test	Test
Address	Vajanského nábrežie 2	Vajanského nábrežie 2	Vajanského nábrežie 2
Zip Code	810 06	810 06	810 06
City	Bratislava	Bratislava	Bratislava
Country	SK	SK	SK
Date of birth (DD-MM-YYYY)	01-01-2000	01-01-2000	07-10-1997
Personal Identification Number (Rodné Číslo)	000101/0009	000101/0020	971007/0249
OTP (Random 6 digits different from 999999)	123456	123456	123456

Spain

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.es	+34672563009
Denied	customer+denied@email.es	+34682425101
Dispute: return	customer+disputed-return@email.es	+34670097138
Dispute: goods not received	customer+disputed-goods_not_received@email.es	+34680859660
Dispute: order already paid	customer+disputed-already_paid@email.es	+34735215817
Dispute: faulty goods	customer+disputed-faulty_goods@email.es	+34782234072
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.es	+34699002829
Dispute: high-risk order	customer+disputed-high_risk_order@email.es	+34782153382
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.es	+34670369667

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person ES
Last name	Person-es	Person-es	Test
DNI	99999999R	99999999R	99999999R
Address	C. de Atocha, 27	C. de Atocha, 27	Calle de Santa Isabel 52 DCHA
Zip code	28012	28012	28012
City	Madrid	Madrid	Madrid
Country	ES	ES	ES
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Test ID card

You can test the ID card by uploading the following image twice.

Sweden

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.se	+46701740615
Denied	customer+denied@email.se	+46701740620
Dispute: return	customer+disputed-return@email.se	+46701740637
Dispute: goods not received	customer+disputed-goods_not_received@email.se	+46701740638
Dispute: order already paid	customer+disputed-already_paid@email.se	+46701740639
Dispute: faulty goods	customer+disputed-faulty_goods@email.se	+46701740640
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.se	+46701740641
Dispute: high-risk order	customer+disputed-high_risk_order@email.se	+46701740642
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.se	+46701740643

Other customer data

Field	Approved	Denied	Other flows
First name	Alice	Test	Person SE
Last name	Test	Person-se	Test
Address	Södra Blasieholmshamnen 2	Karlaplan 3	Södra Blasieholmshamnen 2
Zip code	11 148	11 460	11 148
City	Stockholm	Stockholm	Stockholm
Country	SE	SE	SE
Date of birth (DD-MM-YYYY)	21-03-1941	28-10-1941	01-01-2000
Personal number	SE194103219202	SE194110288083	Dispute: return SE200001011287 Dispute: goods not received SE200001011493 Dispute: order already paid SE200001015270 Dispute: faulty goods SE200001019744 Dispute: incorrect invoice SE200001011485 Dispute: high-risk order SE200001015726 Dispute: unauthorized purchase SE200001015973
OTP (Random 6 digits different from 999999)	123456	123456	123456

Company

	Approved	Denied
Company registration number	002031-0132	002032-0131
Company name	Testcompany-se	Testcompany-se
Street #1	Stårgatan 1	Stårgatan 1
Zip code #1	12345	12345
City #1	Ankeborg	Ankeborg
Street #2	Lillegatan 1	Lillegatan 1
Zip code #2	12334	12334
City #2	Ankeborg	Ankeborg
Phone number	0765260000	0765260000
Email	youremail@email.com	youremail+denied@email.com

Switzerland

The use of provided sample data is strongly recommended.
When using your own sample data, your test orders might get rejected:

Avoid using test or the plus sign + in either First name or Last name if you want to get your order approved.

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.ch	+41758680000
Denied	customer+denied@email.ch	+41758680001
Dispute: return	customer+disputed-return@email.ch	+41758680018
Dispute: goods not received	customer+disputed-goods_not_received@email.ch	+41618680019
Dispute: order already paid	customer+disputed-already_paid@email.ch	+41618680020
Dispute: faulty goods	customer+disputed-faulty_goods@email.ch	+41618680021
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.ch	+41618680022
Dispute: high-risk order	customer+disputed-high_risk_order@email.ch	+41618680023
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.ch	+41618680024

Other customer data

Field	Approved	Denied	Other flows
First name	Accepted	Customer	Accepted
Last name	Person-ch	Person-ch	Person-ch
Address	Augustinergasse 2	Bahnhofstrasse 77	Augustinergasse 2
Zip code	4051	8001	4051
City	Las Vegas	Zürich	Basel
Date of birth (DD-MM-YYYY)	01-01-1990	01-01-2000	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

United Kingdom

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.uk	+447755564318
Denied	customer+denied@email.uk	+447355505530
Dispute: return	customer+disputed-return@email.uk	+445674519807
Dispute: goods not received	customer+disputed-goods_not_received@email.uk	+447455511475
Dispute: order already paid	customer+disputed-already_paid@email.uk	+447755535234
Dispute: faulty goods	customer+disputed-faulty_goods@email.uk	+443794116227
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.uk	+443012348266
Dispute: high-risk order	customer+disputed-high_risk_order@email.uk	+447555529984
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.uk	+447555595216

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	Person GB
Last name	Person-uk	Person-uk	Test
Address	10 New Burlington Street Apt. 214	10 New Burlington Street Apt. 214	150 London Wall
Zip code	W1S 3BE	W1S 3BE	EC2Y 5HN
City	London	London	London
Country	GB	GB	GB
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Term loan financing

When testing term loan financing in playground, enter the following billing address details:

Field	Value
`city`	Test Town
`country`	GB
`email`	termloanfinancing@email.uk
`family_name`	Cameroon
`given_name`	Campbell
`phone`	07744225533
`postal_code`	X9 9LG
`street_address`	34 Global Avenue

You'll be asked to provide additional information, for example, about income and dependants. In this step, you're free to provide any details.

In the next step, enter the following bank details:

Field	Value
Account holder name	Mr Campbell Cameroon
Sort code	20-00-00
Account number	55779911

Americas

Canada

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.ca	+15197438620
Denied	customer+denied@email.ca	+15197308624
Dispute: return	customer+disputed-return@email.ca	+15195550116
Dispute: goods not received	customer+disputed-goods_not_received@email.ca	+15195550117
Dispute: order already paid	customer+disputed-already_paid@email.ca	+15195550118
Dispute: faulty goods	customer+disputed-faulty_goods@email.ca	+15195550119
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.ca	+15195550120
Dispute: high-risk order	customer+disputed-high_risk_order@email.ca	+15195550121
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.ca	+15195550122
	email+reject_reason_OTHER@email.com
	email+reject_reason_COULD_NOT_ESTABLISH_IDENTITY@email.com
	email+reject_reason_CREDIT_LIMIT_EXCEEDED@email.com
	email+reject_reason_CUSTOMER_NOT_FULFILLING_PREVIOUS_ENGAGEMENTS@email.com
	email+reject_reason_EXTERNAL_HARD_REJECT@email.com
	email+reject_reason_HIGH_RISK@email.com
	email+reject_reason_LEGAL_RESTRAINTS@email.com
	email+reject_reason_TECHNICAL_ERROR@email.com
	email+reject_reason_INTERNAL_BLOCK@email.com
	email+reject_reason_LOW_CREDIT_RATING@email.com
	email+reject_reason_UNDER_AGE@email.com
	email+reject_reason_DENIED@email.com

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	John
Last name	Person-ca	Person-ca	Test
Address	2693 Byron Rd	2693 Byron Rd	380 Sussex Dr
Zip code	V7H 1L9	V7H 1L9	K1N 9N4
City	North Vancouver	North Vancouver	Ottawa
Province	BC	BC	ON
Country	CA	CA	CA
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Mexico

Private person

Email address and phone number

Other customer data

Field Mexico	Approved	Denied	Other flows
First name	Test	Person-mx	John
Last name	Person-mx	Test	Test
Address	Av Cuauhtémoc 462Col Piedad Narvarte	Av Cuauhtémoc 462Col Piedad Narvarte	Revillagigedo 11 Col Centro
Zip code	03000	03000	06000
City	Benito Juárez	Benito Juárez	Ciudad de México
State	CDMX	CDMX	CMX
Country	MX	MX	MX
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

United States of America

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.us	+13106683312
Denied	customer+denied@email.us	+13106354386
Dispute: return	customer+disputed-return@email.us	+13105550116
Dispute: goods not received	customer+disputed-goods_not_received@email.us	+13105550117
Dispute: order already paid	customer+disputed-already_paid@email.us	+13105550118
Dispute: faulty goods	customer+disputed-faulty_goods@email.us	+13105550119
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.us	+13105550120
Dispute: high-risk order	customer+disputed-high_risk_order@email.us	+13105550121
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.us	+13105550122

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	John
Last name	Person-us	Person-us	Test
Address	509 Amsterdam Ave	509 Amsterdam Ave	1300 Constitution Ave
Zip code	10024-3941	10024-3941	20002-6452
City	New York	New York	Washington
State	NY	NY	DC
Date of birth (DD-MM-YYYY)	07-10-1970	07-10-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Asia & Oceania

Australia

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.au	+61473752244
Denied	customer+denied@email.au	+61473763254
Dispute: return	customer+disputed-return@email.au	+61491574118
Dispute: goods not received	customer+disputed-goods_not_received@email.au	+61491574632
Dispute: order already paid	customer+disputed-already_paid@email.au	+61491575254
Dispute: faulty goods	customer+disputed-faulty_goods@email.au	+61491575789
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.au	+61491575789
Dispute: high-risk order	customer+disputed-high_risk_order@email.au	+61491576801
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.au	+61491577426

Other customer data

Field	Approved	Denied	Other flows
First name	Test	John	John
Last name	Person-au	snow	Test
Address	4 Wharf St	1-5 Silverwater Rd	1 Bennelong Point
Zip code	4877	2128	2000
City	Port Douglas	Silverwater	Sydney
State	QLD	NSW	NSW
Country	AU	AU	AU
Date of birth (DD-MM-YYYY)	10-07-1970	03-05-1994	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

New Zealand

Private person

Email address and phone number

Flow	Email address	Phone number
Approved	customer@email.nz	+6427555290
Denied	customer+denied@email.nz	+642993007712
Dispute: return	customer+disputed-return@email.nz	+642862276120
Dispute: goods not received	customer+disputed-goods_not_received@email.nz	+648596357854
Dispute: order already paid	customer+disputed-already_paid@email.nz	+642838916248
Dispute: faulty goods	customer+disputed-faulty_goods@email.nz	+64265615253
Dispute: incorrect invoice	customer+disputed-incorrect_invoice@email.nz	+648597431043
Dispute: high-risk order	customer+disputed-high_risk_order@email.nz	+64217249819
Dispute: unauthorized purchase	customer+disputed-unauthorized_purchase@email.nz	+642293258935

Other customer data

Field	Approved	Denied	Other flows
First name	Test	Test	John
Last name	Person-nz	Person-nz	Test
Address	286 Mount Wellington Highway	286 Mount Wellington Highway	Te Papa Tongarewa Museum Of Nz
Zip code	6011	6011	6011
City	Auckland	Wellington	Wellington
Country	NZ	NZ	NZ
Date of birth (DD-MM-YYYY)	10-07-1970	10-07-1970	01-01-2000
OTP (Random 6 digits different from 999999)	123456	123456	123456

Other test scenarios

The sample customer data lets you test the basic approve and deny transaction flows. However, you can also test some other Payments and Checkout scenarios by adding suffixes to sample usernames.

In the examples below, the email address reflects sample customer data for the United States. Make sure to adjust the address to match the country in which your store operates.

To launch a Payments widget, include a sample email address in your API call. You can modify the address to display the sign-up widget or delay the payment.

To launch a Checkout widget, include a sample email address in your API call.

Scenario	Customer email address pattern	Example	Applies to Payments or Checkout
New customer signup	username+require_signup@domain.com	customer+require_signup@email.us	Payments
Returning customer	username@domain.com	customer@email.us	Payments
Don't show form (only when pre-screen is enabled)	username+red@domain.com	customer+red@email.us	Payments
Pending payment {status} is the expected status after the time delay, either accept to accept a payment or reject to reject a payment. {time delay} is the time delay, in minutes, before the decision is made and the status is confirmed. The value must be a two-digit number in the range of 00–99. Note: Only works for US and UK.	username+pend-{status}-{time delay}@domain.com	customer+pend-accept-05@email.us	Payments
Only present pre-paid options	example-email+red@example.com	customer+red@email.us	Checkout


Australia 🇦🇺	Austria 🇦🇹	Belgium 🇧🇪	Canada 🇨🇦
Czech Republic 🇨🇿	Denmark 🇩🇰	Finland 🇫🇮	France 🇫🇷
Germany 🇩🇪	Greece 🇬🇷	Hungary 🇭🇺	Ireland 🇮🇪
Italy 🇮🇹	Mexico 🇲🇽	Netherlands 🇳🇱	New Zealand 🇳🇿
Norway 🇳🇴	Poland 🇵🇱	Portugal 🇵🇹	Romania 🇷🇴
Slovakia 🇸🇰	Spain 🇪🇸	Sweden 🇸🇪	Switzerland🇨🇭
United Kingdom 🇬🇧	United States of America 🇺🇸