Klarna Docs - Sample Data

Sample customer data

This document contains sample data you can use for testing your integration in the Klarna playground environment.

Use the sample customer data to test the standard approved and denied payment flows in Klarna payments and Klarna checkout.
If you want to test non-standard flows, such as pending payments or presenting only pre-paid payment options, see the Other test scenarios section.

If you want to test different payment methods, direct debit, credit card, and bank transfer, use the sample payment data.

To make a purchase new users in most countries go through an account creation wizard, provide their personal data, and enter a verification code to create their Klarna user account.

To test a new Klarna user account, select a combination of a random phone number and an email matching the required pattern. If the combination was used during sign-up before, you'll be logged into an existing account after providing a one-time password (OTP). In the playground environment, you can use any valid 6-digit number other than 999999 as the OTP.

One user account is only valid in a single market. For example, you can't use the same email address or phone number to test purchases in a playground store in Germany and Sweden.

User account is available in all countries included in the sample customer data list, except for Switzerland and Finland.

If you choose to create a new account rather than using one of the provided sample customer accounts on this page, any Personally Identifiable Information (PII) will be substituted with synthetically generated data. Consequently, you may notice different account values from those you provided. This helps us prevent data leaks in our playground environment.

Use the sample data for private persons to test B2C transactions. The company test data can be used for testing B2B transactions.

The B2C sample data in this article s split into two sub-categories:

  • Standard flows shows the data for testing standard responses approved and denied transactions.
  • Custom flows shows the data for testing flows other than the standard approved and denied transactions, for example, launching a dispute.

Below is a list of email addresses associated with standard and custom test flows. When testing, replace the final two asterisks with a 2-letter country code of a Klarna market. For example, to test an approved transaction flow for Sweden, use customer@email.se.

Email address patternDescription
customer@email.**Accept purchase.
Message: "None, auth_token (valid 60 minutes) is returned for use in create_order"
customer+denied@email.**Hard decline.
Message: "Your purchase can not be accepted
Unfortunately your purchase can not be accepted at this moment. Please choose a different payment method to complete your purchase."
Email address patternDescription
customer+disputed-return@email.**Creates a dispute on each capture of the order with the reason return and one open dispute request
customer+disputed-goods_not_received@email.**Creates a dispute on each capture of the order with the reason goods not received and one open dispute request
customer+disputed-already_paid@email.**Creates a dispute on each capture of the order with the reason already paid and one open dispute request
customer+disputed-faulty_goods@email.**Creates a dispute on each capture of the order with the reason faulty goods and one open dispute request
customer+disputed-incorrect_invoice@email.**Creates a dispute on each capture of the order with the reason incorrect invoice and one open dispute request
customer+disputed-high_risk_order@email.**Creates a high-risk order (formerly known as stop request) on order level.
customer+disputed-unauthorized_purchase@email.**Creates a dispute on each capture of the order with the reason unauthorized_purchase and one open dispute request

As we're constantly improving the testing experience, you may not able to test the denied payment flow in some markets, for example, Sweden and Norway. Please contact Klarna merchant support for more information.

Select a country to view the sample data you can use to test Klarna.

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.au+61473752244
Deniedcustomer+denied@email.au+61473763254
Dispute: returncustomer+disputed-return@email.au+61491574118
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.au+61491574632
Dispute: order already paidcustomer+disputed-already_paid@email.au+61491575254
Dispute: faulty goodscustomer+disputed-faulty_goods@email.au+61491575789
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.au+61491575789
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.au+61491576801
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.au+61491577426

Other customer data

FieldApprovedDeniedOther flows
First nameTestJohnJohn
Last namePerson-ausnowTest
Address4 Wharf St1-5 Silverwater Rd1 Bennelong Point
Zip code487721282000
CityPort DouglasSilverwaterSydney
StateQLDNSWNSW
CountryAUAUAU
Date of birth (DD-MM-YYYY)10-07-197003-05-199401-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.at+4306762600456
Deniedcustomer+denied@email.at+4306762600745
Dispute: returncustomer+disputed-return@email.at+4306762600762
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.at+4306762600763
Dispute: order already paidcustomer+disputed-already_paid@email.at+4306762600764
Dispute: faulty goodscustomer+disputed-faulty_goods@email.at+4306762600765
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.at+4306762600766
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.at+4306762600767
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.at+4306762600768

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson AT
Last namePerson-atPerson-atTest
AddressMariahilfer Straße 47Mariahilfer Straße 47E Opernring 2
Zip code106010601010
CityWienWienWien
CountryATATAT
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.be+32485121291
Deniedcustomer+denied@email.be+32485212123
Dispute: returncustomer+disputed-return@email.be+32485212140
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.be+32485212141
Dispute: order already paidcustomer+disputed-already_paid@email.be+32485212142
Dispute: faulty goodscustomer+disputed-faulty_goods@email.be+32485212143
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.be+32485212144
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.be+32485212145
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.be+32485212146

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson BE
Last namePerson-bePerson-beTest
AddressGrote Markt 1Grote Markt 1Parc du Cinquantenaire 10
Zip code100010001000
CityBrusselBrusselBruxelles
CountryBEBEBE
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.ca+15197438620
Deniedcustomer+denied@email.ca+15197308624
Dispute: returncustomer+disputed-return@email.ca+15195550116
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.ca+15195550117
Dispute: order already paidcustomer+disputed-already_paid@email.ca+15195550118
Dispute: faulty goodscustomer+disputed-faulty_goods@email.ca+15195550119
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.ca+15195550120
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.ca+15195550121
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.ca+15195550122
email+reject_reason_OTHER@email.com 
email+reject_reason_COULD_NOT_ESTABLISH_IDENTITY@email.com 
email+reject_reason_CREDIT_LIMIT_EXCEEDED@email.com
email+reject_reason_CUSTOMER_NOT_FULFILLING_PREVIOUS_ENGAGEMENTS@email.com
email+reject_reason_EXTERNAL_HARD_REJECT@email.com
email+reject_reason_HIGH_RISK@email.com
email+reject_reason_LEGAL_RESTRAINTS@email.com
email+reject_reason_TECHNICAL_ERROR@email.com
email+reject_reason_INTERNAL_BLOCK@email.com
email+reject_reason_LOW_CREDIT_RATING@email.com
email+reject_reason_UNDER_AGE@email.com
email+reject_reason_DENIED@email.com

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestJohn
Last namePerson-caPerson-caTest
Address2693 Byron Rd2693 Byron Rd380 Sussex Dr
Zip codeV7H 1L9V7H 1L9K1N 9N4
CityNorth VancouverNorth VancouverOttawa
ProvinceBCBCON
CountryCACACA
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.cz+420771613715
Deniedcustomer+denied@email.cz+420771623691
Dispute: returncustomer+disputed-return@email.cz+420771623708
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.cz+420771623709
Dispute: order already paidcustomer+disputed-already_paid@email.cz+420771623710
Dispute: faulty goodscustomer+disputed-faulty_goods@email.cz+420771623711
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.cz+420771623712
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.cz+420771623713
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.cz+420771623714

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson CZ
Last namePerson-czPerson-czTest
AddressZazvorkova 1480/11Zázvorkova 1480/11Panská 7
Zip code155 00155 00110 00
CityPrahaPRAHA 13Praha
CountryCZCZCZ
Date of birth (DD-MM-YYYY)01-01-197027-06-199201-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.dk+4542555628
Deniedcustomer+denied@email.dk+4552555348
Dispute: returncustomer+disputed-return@email.dk+4561555921
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.dk+4531555956
Dispute: order already paidcustomer+disputed-already_paid@email.dk+4571555576
Dispute: faulty goodscustomer+disputed-faulty_goods@email.dk+4561555601
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.dk+4571555705
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.dk+4541555404
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.dk+4525558959

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson DK
Last namePerson-dkPerson-dkTest
AddressNygårdsvej 65Nygårdsvej 65Dantes Plads 7
Zip code210021001556
CityKøbenhavn ØKøbenhavn ØKøbenhavn Ø
CountryDKDKDK
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456
ApprovedDenied
Company registration number2796888099999993
Company nameTestcompany-dkTestcompany-dk
StreetNygårdsvej 65Nygårdsvej 65
Zip code21002100
CityKøbenhavn ØKøbenhavn Ø
Phone number2012345620123456
Emailyouremail@email.comyouremail+denied@email.com

User account is not available in Finland.

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.fi+3580401234567
Deniedcustomer+denied@email.fi+3580401234568
Dispute: returncustomer+disputed-return@email.fi+3580401234585
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.fi+3580401234586
Dispute: order already paidcustomer+disputed-already_paid@email.fi+3580401234587
Dispute: faulty goodscustomer+disputed-faulty_goods@email.fi+3580401234588
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.fi+3580401234589
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.fi+3580401234590
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.fi+3580401234591

Other customer data

FieldApprovedDeniedOther flows
First namePerson FIPerson FIPerson FI
Last nameTestTestTest
AddressMannerheimintie 34Mannerheimintie 34Mannerheimintie 34
Zip code001000010000100
CityHelsinkiHelsinkiHelsinki
CountryFIFIFI
Date of birth (DD-MM-YYYY)01-01-199901-01-199901-01-2000
OTP (Random 6 digits different from 999999)123456123456123456
ApprovedDenied
Company registration number1089187107527622
Company nameTestcompany-fiTestcompany-fi
StreetKiväärikatu 10Kiväärikatu 10
Zip code2810028100
CityPoriPori
Phone number04012345670401234567
Emailyouremail@email.comyouremail+denied@email.com

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.fr+33689854321
Deniedcustomer+denied@email.fr+33687984322
Dispute: returncustomer+disputed-return@email.fr+33656194339
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.fr+33656194340
Dispute: order already paidcustomer+disputed-already_paid@email.fr+33656194341
Dispute: faulty goodscustomer+disputed-faulty_goods@email.fr+33656194342
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.fr+33656194343
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.fr+33656194344
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.fr+33656194345

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson FR
Last namePerson-frPerson-frTest
Address33 rue la Fayette33 rue la Fayette57 Rue Cuvier
Zip code750097500975005
CityParisParisParis
CountryFRFRFR
Date of birth (DD-MM-YYYY)10-07-199010-07-199001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.de +4901761428434
Deniedcustomer+denied@email.de+49017610927312
Dispute: returncustomer+disputed-return@email.de+491713920016
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.de+491713920017
Dispute: order already paidcustomer+disputed-already_paid@email.de+491713920018
Dispute: faulty goodscustomer+disputed-faulty_goods@email.de+491713920019
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.de+491713920020
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.de+491713920021
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.de+491713920022

Other customer data

FieldApprovedDeniedOther flows
First nameMockTestPerson DE
Last nameMockPerson-deTest
AddressNeue Schönhauser Str. 2Neue Schönhauser Str. 2Bodestr. 1-3
Zip code101781017810178
CityBerlinBerlinBerlin
CountryDEDEDE
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.gr+306945553624
Deniedcustomer+denied@email.gr+306945553625
Dispute: returncustomer+disputed-return@email.gr+306945553642
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.gr+306945553643
Dispute: order already paidcustomer+disputed-already_paid@email.gr+306945553644
Dispute: faulty goodscustomer+disputed-faulty_goods@email.gr+306945553645
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.gr+306945553646
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.gr+306945553647
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.gr+306945553648

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson GR
Last namePerson-grTest-grTest
AddressKephisias 37Baralo 56Dionysiou Areopagitou 15
Zip code151 23123 67117 42
City AthinaAthinaAthens
CountryGRGRGR
Date of birth (DD-MM-YYYY)01-01-196011-11-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456
Tax number090000045090000045090000045

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.hu+36300102692
Deniedcustomer+denied@email.hu+36705553575
Dispute: returncustomer+disputed-return@email.hu+36505557326
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.hu+36701308232
Dispute: order already paidcustomer+disputed-already_paid@email.hu+36705553902
Dispute: faulty goodscustomer+disputed-faulty_goods@email.hu+36201093784
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.hu+36315555600
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.hu+36385393517
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.hu+36705550064

Other customer data

FieldApprovedDeniedOther flows
First namePerson HUPerson HUPerson HU
Last nameTestTestTest
AddressLudovika tér 2Ludovika tér 2Ludovika tér 2
Zip code108310831083
CityBudapestBudapestBudapest
CountryHUHUHU
Date of birth (DD-MM-YYYY)01-01-200001-01-200001-01-2000

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.ie+353855351400
Deniedcustomer+denied@email.ie+353855351401
Dispute: returncustomer+disputed-return@email.ie+353855351418
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.ie+353855351419
Dispute: order already paidcustomer+disputed-already_paid@email.ie+353855351420
Dispute: faulty goodscustomer+disputed-faulty_goods@email.ie+353855351421
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.ie+353855351422
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.ie+353855351423
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.ie+353855351424

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson IE
Last namePerson-iePerson-ieTest
Address30 King Street South30 King Street South25 Merrion Street Upper
Zip codeD02 C838D02 C838D02 AW74
CityDublinDublinDublin
CountryIEIEIE
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.it+393339741231
Deniedcustomer+denied@email.it+393312232389
Dispute: returncustomer+disputed-return@email.it+393312232406
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.it+393312232407
Dispute: order already paidcustomer+disputed-already_paid@email.it+393312232408
Dispute: faulty goodscustomer+disputed-faulty_goods@email.it+393312232409
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.it+393312232410
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.it+393312232411
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.it+393312232412

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson IT
Last namePerson-itPerson-itTest
AddressVia Enrico Fermi 150Via Enrico Fermi 150Piazza del Popolo 12
Zip code001460014600187
CityRomaRomaRoma
CountryITITIT
Fiscal code (Codice fiscale)RSS BNC 80A41 H501BRSS BNC 80A41 H501B
  • Dispute: return
    PRS CST 00A41 H501N
  • Dispute: goods not received
    PRS VST 00A41 H501G
  • Dispute: order already paid
    PRS BST 00A41 H501M
  • Dispute: faulty goods
    PRS NST 00A41 H501Y
  • Dispute: incorrect invoice
    PRS MST 00A41 H501X
  • Dispute: high-risk order
    PRS QST 00A41 H501B
  • Dispute: unauthorized purchase
    PRS QTS 00A41 H501C
Date of birth (DD-MM-YYYY)01-01-198001-01-198001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

You can test the ID card by uploading the following image twice.

Image Thumbnail

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.mx+525593747739
Deniedcustomer+denied@email.mx+525593747740
Dispute: returncustomer+disputed-return@email.mx+525593747757
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.mx+525593747758
Dispute: order already paidcustomer+disputed-already_paid@email.mx+525593747759
Dispute: faulty goodscustomer+disputed-faulty_goods@email.mx+525593747760
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.mx+525593747761
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.mx+525593747762
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.mx+525593747763

Other customer data

FieldApprovedDeniedOther flows
First nameTestPerson-mxJohn
Last namePerson-mxTestTest
AddressAv Cuauhtémoc 462Col Piedad NarvarteAv Cuauhtémoc 462Col Piedad NarvarteRevillagigedo 11
Col Centro
Zip code030000300006000
CityBenito JuárezBenito JuárezCiudad de México
StateCDMXCDMXCMX
CountryMXMXMX
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.nl+31689124321
Deniedcustomer+denied@email.nl+31632167678
Dispute: returncustomer+disputed-return@email.nl+31632167695
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.nl+31632167696
Dispute: order already paidcustomer+disputed-already_paid@email.nl+31632167697
Dispute: faulty goodscustomer+disputed-faulty_goods@email.nl+31632167698
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.nl+31632167699
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.nl+31632167700
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.nl+31632167701

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson NL
Last namePerson-nlPerson-nlTest
AddressOsdorpplein 137Osdorpplein 137Museumstraat 1
Zip code1068 SR1068 SR1071 XX
CityAmsterdamAmsterdamAmsterdam
CountryNLNLNL
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.nz+6427555290
Deniedcustomer+denied@email.nz+642993007712
Dispute: returncustomer+disputed-return@email.nz+642862276120
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.nz+648596357854
Dispute: order already paidcustomer+disputed-already_paid@email.nz+642838916248
Dispute: faulty goodscustomer+disputed-faulty_goods@email.nz+64265615253
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.nz+648597431043
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.nz+64217249819
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.nz+642293258935

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestJohn
Last namePerson-nzPerson-nzTest
Address286 Mount Wellington Highway286 Mount Wellington HighwayTe Papa Tongarewa Museum Of Nz
Zip code601160116011
CityAucklandWellingtonWellington
CountryNZNZNZ
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.no+4740123456
Deniedcustomer+denied@email.no+4740123457
Dispute: returncustomer+disputed-return@email.no+4740123474
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.no+4740123475
Dispute: order already paidcustomer+disputed-already_paid@email.no+4740123476
Dispute: faulty goodscustomer+disputed-faulty_goods@email.no+4740123477
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.no+4740123478
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.no+4740123479
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.no+4740123480

Other customer data

FieldApprovedDeniedOther flows
First nameJaneTestPerson NO
Last nameTestPerson-noTest
AddressEdvard Munchs Plass 1Sæffleberggate 56Edvard Munchs Plass 1
Zip code019405630194
CityOsloOsloOslo
CountryNONONO
Date of birth (DD-MM-YYYY)01-08-197001-08-197001-01-2000
Personal numberNO1087000571NO1087000148
  • Dispute: return
    NO30062449205
  • Dispute: goods not received
    NO27083206670
  • Dispute: order already paid
    NO14040845144
  • Dispute: faulty goods
    NO16089639496
  • Dispute: incorrect invoice
    NO19046731789
  • Dispute: high-risk order
    NO27115906319
  • Dispute: unauthorized purchase
    NO25064127953
OTP (Random 6 digits different from 999999)123456123456123456
ApprovedDenied
Company registration number999999999811111112
Company nameTestcompany-noTestcompany-no
StreetSæffleberggate 56Sæffleberggate 56
Zip code05630563
CityOsloOslo
Emailyouremail@email.comyouremail+denied@email.com

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.pl+48795222223
Deniedcustomer+denied@email.pl+48795223325
Dispute: returncustomer+disputed-return@email.pl+48795223342
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.pl+48795223343
Dispute: order already paidcustomer+disputed-already_paid@email.pl+48795223344
Dispute: faulty goodscustomer+disputed-faulty_goods@email.pl+48795223345
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.pl+48795223346
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.pl+48795223347
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.pl+48795223348

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson PL
Last namePerson-plPerson-plTest
AddressUl. Górczewska 124Ul. Górczewska 124Rynek Starego Miasta 28
Zip code01-46001-46000-272
CityWarszawaWarszawaWarszawa
CountryPLPLPL
Date of birth (DD-MM-YYYY)05-05-196705-05-196701-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.pt+351935556731
Deniedcustomer+denied@email.pt+351915593837
Dispute: returncustomer+disputed-return@email.pt+351808151188
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.pt+351760715143
Dispute: order already paidcustomer+disputed-already_paid@email.pt+351762748941
Dispute: faulty goodscustomer+disputed-faulty_goods@email.pt+351302066842
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.pt+351926839015
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.pt+351301381736
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.pt+351937416657

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson PT
Last namePerson-ptPerson-ptTest
AddressAvenida Dom João II 40Avenida Dom João II 40Praça do Comércio 78
Zip code1990-0941990-0941100-148
CityLisboaLisboaLisboa
CountryPTPTPT
Date of birth (DD-MM-YYYY)10-07-199010-07-199001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.ro+40741209876
Deniedcustomer+denied@email.ro+40707127444
Dispute: returncustomer+disputed-return@email.ro+40707129331
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.ro+40707129442
Dispute: order already paidcustomer+disputed-already_paid@email.ro+40707129553
Dispute: faulty goodscustomer+disputed-faulty_goods@email.ro+40707129664
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.ro+40707129775
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.ro+40707129886
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.ro+40707129997

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson RO
Last namePerson-roPerson-roTest
AddressDrumul Taberei 35Drumul Taberei 35Calea Victoriei 12
Zip code061357061357030026
CityBucureștiBucureștiBucurești
SectorSectorul 6Sectorul 6Sectorul 3
CountryRORORO
Date of birth (DD-MM-YYYY)25-12-197025-12-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456
Personal Identification Number (CNP)1701225193558

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.sk905123456
Deniedcustomer+denied@email.sk905123457
Dispute: returncustomer+disputed-return@email.sk905123474
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.sk905123475
Dispute: order already paidcustomer+disputed-already_paid@email.sk905123476
Dispute: faulty goodscustomer+disputed-faulty_goods@email.sk905123477
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.sk905123478
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.sk905123479
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.sk905123480

Other customer data

FieldApprovedDeniedOther flows
First namePerson SkPerson SkPerson Sk
Last nameTestTestTest
AddressVajanského nábrežie 2Vajanského nábrežie 2Vajanského nábrežie 2
Zip Code810 06810 06810 06
CityBratislavaBratislavaBratislava
CountrySKSKSK
Date of birth (DD-MM-YYYY)01-01-200001-01-200007-10-1997
Personal Identification Number (Rodné Číslo)000101/0009000101/0020971007/0249
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.es+34672563009
Deniedcustomer+denied@email.es+34682425101
Dispute: returncustomer+disputed-return@email.es+34670097138
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.es+34680859660
Dispute: order already paidcustomer+disputed-already_paid@email.es+34735215817
Dispute: faulty goodscustomer+disputed-faulty_goods@email.es+34782234072
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.es+34699002829
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.es+34782153382
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.es+34670369667

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson ES
Last namePerson-esPerson-esTest
DNI99999999R99999999R99999999R
AddressC. de Atocha, 27C. de Atocha, 27Calle de Santa Isabel 52 DCHA
Zip code280122801228012
CityMadridMadridMadrid
CountryESESES
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

You can test the ID card by uploading the following image twice.

Image Thumbnail

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.se+46701740615
Deniedcustomer+denied@email.se+46701740620
Dispute: returncustomer+disputed-return@email.se+46701740637
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.se+46701740638
Dispute: order already paidcustomer+disputed-already_paid@email.se+46701740639
Dispute: faulty goodscustomer+disputed-faulty_goods@email.se+46701740640
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.se+46701740641
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.se+46701740642
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.se+46701740643

Other customer data

FieldApprovedDeniedOther flows
First nameAliceTestPerson SE
Last nameTestPerson-seTest
AddressSödra Blasieholmshamnen 2Karlaplan 3Södra Blasieholmshamnen 2
Zip code11 14811 46011 148
CityStockholmStockholmStockholm
CountrySESESE
Date of birth (DD-MM-YYYY)21-03-194128-10-194101-01-2000
Personal numberSE194103219202SE194110288083
  • Dispute: return
    SE200001011287
  • Dispute: goods not received
    SE200001011493
  • Dispute: order already paid
    SE200001015270
  • Dispute: faulty goods
    SE200001019744
  • Dispute: incorrect invoice
    SE200001011485
  • Dispute: high-risk order
    SE200001015726
  • Dispute: unauthorized purchase
    SE200001015973
OTP (Random 6 digits different from 999999)123456123456123456
ApprovedDenied
Company registration number002031-0132002032-0131
Company nameTestcompany-seTestcompany-se
Street #1Stårgatan 1Stårgatan 1
Zip code #11234512345
City #1AnkeborgAnkeborg
Street #2Lillegatan 1Lillegatan 1
Zip code #21233412334
City #2AnkeborgAnkeborg
Phone number07652600000765260000
Emailyouremail@email.comyouremail+denied@email.com

User account is not available in Switzerland.

Consider the following limitations when using Swiss sample data for testing:

  • You can only have 3 open orders per customer. We recommend you use different names each time you test.
  • Order value must be less than CHF 1000.
  • Avoid using test or the plus sign + in either First name or Last name if you want to get your order approved.

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.ch+410445346180
Deniedcustomer+denied@email.ch+410445346181
Dispute: returncustomer+disputed-return@email.ch+41618680018
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.ch+41618680019
Dispute: order already paidcustomer+disputed-already_paid@email.ch+41618680020
Dispute: faulty goodscustomer+disputed-faulty_goods@email.ch+41618680021
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.ch+41618680022
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.ch+41618680023
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.ch+41618680024

Other customer data

FieldApprovedDeniedOther flows
First nameCustomerCustomerPerson CH
Last namePerson-chPerson-chTest
AddressBahnhofstrasse 77Bahnhofstrasse 77Augustinergasse 2
Zip code800180014051
CityZürichZürichBasel
Date of birth (DD-MM-YYYY)01-01-200001-01-200001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.uk+447755564318
Deniedcustomer+denied@email.uk+447355505530
Dispute: returncustomer+disputed-return@email.uk+445674519807
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.uk+447455511475
Dispute: order already paidcustomer+disputed-already_paid@email.uk+447755535234
Dispute: faulty goodscustomer+disputed-faulty_goods@email.uk+443794116227
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.uk+443012348266
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.uk+447555529984
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.uk+447555595216

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestPerson GB
Last namePerson-ukPerson-ukTest
Address10 New Burlington Street
Apt. 214
10 New Burlington Street
Apt. 214
150 London Wall
Zip codeW1S 3BEW1S 3BEEC2Y 5HN
CityLondonLondonLondon
CountryGBGBGB
Date of birth (DD-MM-YYYY)10-07-197010-07-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

When testing term loan financing in playground, enter the following billing address details:

FieldValue
cityTest Town
countryGB
emailtermloanfinancing@email.uk
family_nameCameroon
given_nameCampbell
phone07744225533
postal_codeX9 9LG
street_address34 Global Avenue

You'll be asked to provide additional information, for example, about income and dependants. In this step, you're free to provide any details.

In the next step, enter the following bank details:

FieldValue
Account holder nameMr Campbell Cameroon
Sort code20-00-00
Account number55779911

Email address and phone number

FlowEmail addressPhone number
Approvedcustomer@email.us+13106683312
Deniedcustomer+denied@email.us+13106354386
Dispute: returncustomer+disputed-return@email.us+13105550116
Dispute: goods not receivedcustomer+disputed-goods_not_received@email.us+13105550117
Dispute: order already paidcustomer+disputed-already_paid@email.us+13105550118
Dispute: faulty goodscustomer+disputed-faulty_goods@email.us+13105550119
Dispute: incorrect invoicecustomer+disputed-incorrect_invoice@email.us+13105550120
Dispute: high-risk ordercustomer+disputed-high_risk_order@email.us+13105550121
Dispute: unauthorized purchasecustomer+disputed-unauthorized_purchase@email.us+13105550122

Other customer data

FieldApprovedDeniedOther flows
First nameTestTestJohn
Last namePerson-usPerson-usTest
Address509 Amsterdam Ave509 Amsterdam Ave1300 Constitution Ave
Zip code10024-394110024-394120002-6452
CityNew YorkNew YorkWashington
StateNYNYDC
Date of birth (DD-MM-YYYY)07-10-197007-10-197001-01-2000
OTP (Random 6 digits different from 999999)123456123456123456

The sample customer data lets you test the basic approve and deny transaction flows. However, you can also test some other Payments and Checkout scenarios by adding suffixes to sample usernames.

In the examples below, the email address reflects sample customer data for the United States. Make sure to adjust the address to match the country in which your store operates.

To launch a Payments widget, include a sample email address in your API call. You can modify the address to display the sign-up widget or delay the payment.

To launch a Checkout widget, include a sample email address in your API call.

ScenarioCustomer email address patternExampleApplies to Payments or Checkout
New customer signupusername+require_signup@domain.comcustomer+require_signup@email.usPayments
Returning customerusername@domain.comcustomer@email.usPayments
Don't show form (only when pre-screen is enabled)username+red@domain.comcustomer+red@email.usPayments
Pending payment
  • {status}  is the expected status after the time delay, either accept to accept a payment or reject to reject a payment.
  • {time delay} is the time delay, in minutes, before the decision is made and the status is confirmed. The value must be a two-digit number in the range of 00–99. Note: Only works for US and UK.
username+pend-{status}-{time delay}@domain.comcustomer+pend-accept-05@email.usPayments
Only present pre-paid optionsexample-email+red@example.comcustomer+red@email.usCheckout