Did something prevent you from shipping an order within your configured expiry time? Learn how to extend the authorization time on an order before it expires so that it can be captured later than anticipated.
The order authorization time cannot be indefinitely extended, 180 days after order creation is the maximum amount of time the expiry date can be moved.
Once the order has expired it cannot be extended via this feature anymore. In addition, US orders using the payment method "Slice it (Fixed-Sum Credit)" cannot be extended.
Sometimes the initial order authorization expiry time is not enough to ship the goods and capture the order. In this case, you can extend the expiry date of the order before it expires to give yourself some more time before you need to capture the order.
The new expiry date given to the order is the current date plus the configured expiration days for your account. For example, if your account is configured for 28 days of order expiry and you place the order on the 1st of January and then extend it on the 15th of January, the new expiry date will be the 13th of February. Thus, extending an order multiple times on the same day will yield the same expiry date each time.
Klarna will respond with 204 if the authorization time was extended.