Klarna Docs - Trigger a new send out of customer communication

Trigger a new send out of customer communication

Trigger a new send out of customer communication and settlement details. Typically used to inform customers about changes to their order. This triggers an email to the customer with the latest details.

The customer did not receive the payment instruction or invoice as expected, and you want to send the information.

Flow diagram depicting how a new customer communication send out is triggered

Fig.1 Trigger a customer communication send-outw

HTTP
POST /ordermanagement/v1/orders/{order_id}/captures/{capture_id}/trigger-send-out
Authorization: Basic dXNlcm5hbWU6cGFzc3dvcmQ=
Content-Type: application/json

Klarna will respond with one of the following:

Error message  - something went wrong

204 - No Content - The server has fulfilled the request

In case of a 404  response, the response body will indicate whether the order or capture was not found