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Integration guidelines - Klarna´s payment methods

The purpose of this page is to define and show how you should visually present Klarna to optimize the purchase journey. Once you’ve done this, you’ll never have to update your Klarna logotype or payment method badge again. We host them for you, ensuring maximum availability and fast loading times.

We have divided the guidelines in two areas:

  • Before checkout
  • During checkout

Note: These instructions are important, as you have agreed to follow them as part of your Merchant Agreement.

Before checkout

In order to increase conversion, make sure your homepage and product pages have the right assets. Click here to find out more.

During checkout - increase checkout conversion with the right payment method presentation

Klarna offers three payment methods to cover all consumer needs - Pay now, Pay later and Slice it. Each payment method is associated with a badge which includes a unique icon together with the Klarna logo. Availability of Pay now as a standalone payment method varies from country to country. Please contact Klarna directly for further information.

Pay nowPay laterSlice it
Pay now
Pay later
Slice it
Pay now
Customers who want to pay in full at checkout can do it quickly and securely with Klarnas Pay now-option - using credit/debit card or Klarna Direkt, Sofort, SEPA, Direct Debit.
Pay later
The option to buy now and pay later makes buying quicker and easier for customers: no need to fill out lengthy personal details or card numbers online.
Slice it
Your customers can spread the cost of their purchases at a low interest rate, giving them flexibility and increased purchasing power. Our unique credit application requires minimal information and takes just seconds to complete
Pay now
Instant payments options: Direct bank transfer Card (Visa, MasterCard)
Pay later
Buy now. Pay later options: Pay in x days Pay at the end of (month x)
Slice it
Financing options: Installment plans Flexible financing plans

(international example: actual assets per country below)

This section only applies to the regions:
Sweden

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
Coming soon
Pay now is not available as a stand alone payment method yet. Link will be available upon release.
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/sv_se/pay_later/standard/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/sv_se/slice_it/standard/pink.svg
End of regional section
This section only applies to the regions:
Norway

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
Coming soon
Pay now is not available as a stand alone payment method yet. Link will be available upon release.
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nb_no/pay_later/standard/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nb_no/slice_it/standard/pink.svg
End of regional section
This section only applies to the regions:
Finland

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
Coming soon
Pay now is not available as a stand alone payment method yet. Link will be available upon release.
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/fi_fi/pay_later/standard/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/fi_fi/slice_it/standard/pink.svg
End of regional section
This section only applies to the regions:
Denmark

Use these links to display badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
Coming soon
Pay now is not available as a stand alone payment method yet. Link will be available upon release.
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/da_dk/pay_later/standard/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/da_dk/slice_it/standard/pink.svg
End of regional section
This section only applies to the regions:
Netherlands

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nl_nl/pay_now/standard/pink.svg
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nl_nl/pay_later/standard/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nl_nl/slice_it/standard/pink.svg
End of regional section
This section only applies to the regions:
Germany

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_de/pay_now/standard/pink.svg
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_de/pay_later/standard/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_de/slice_it/standard/pink.svg
End of regional section
This section only applies to the regions:
Austria

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_at/pay_now/standard/pink.svg
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_at/pay_later/standard/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_at/slice_it/standard/pink.svg
End of regional section

How to display Klarna’s payment methods in your checkout.

The way you will present the payment methods depends on the type of checkout structure you are currently using.

  • Headline/text, tagline and badge.
  • Badge only.
  • Headline/text-only.

Our recommended/best practice option is a combination of headline/text, tagline and badge.

You can find all local versions of Headlines & Descriptions that you can easily copy and paste in this document. These words have been tried and tested to optimise conversions in your checkout (we keep testing them so they always remain optimised)

Guidelines per country

This section only applies to the regions:
Netherlands
End of regional section
This section only applies to the regions:
Norway
End of regional section
This section only applies to the regions:
Denmark
End of regional section
This section only applies to the regions:
Sweden
End of regional section
This section only applies to the regions:
Finland
End of regional section
This section only applies to the regions:
Germany
End of regional section
This section only applies to the regions:
Austria
End of regional section

Visual guidelines per country

This section only applies to the regions:
Austria

End of regional section
This section only applies to the regions:
Denmark

End of regional section
This section only applies to the regions:
Finland

End of regional section
This section only applies to the regions:
Germany

End of regional section
This section only applies to the regions:
Netherlands

End of regional section
This section only applies to the regions:
Norway

End of regional section
This section only applies to the regions:
Sweden

End of regional section

Guideline remarks per country

This section only applies to the regions:
Austria

A. We offer three payment methods – Pay now, Pay later and Slice it

Pay now is formerly known as “SOFORT”

Pay later and Slice it is formerly known as Invoice, Rechnung, Flexible Laufzeit – Raten und Laufzeit selbst bestimmen, [monthly_cost] € / Monat (variabel) in X Raten

The local language presentations used in the image above are the actual words that you should use in your checkout. These have been tried and tested to optimise conversion in your checkout (and we keep testing them to always be optimised).

B. “Account – pay at your own pace” is presented under Slice it

C. Only present three fixed part payment options Make sure they’re sorted in ascending/descending order. Three is the magic number. Never more.

D. Make sure all the payment options are visible in the checkout Consumers should be able to choose in a single click. No nestling or sub-bundling of payment alternatives.

E. Only one Klarna badge

Each payment method has a corresponding badge which contains a unique icon and Klarna logo

End of regional section
This section only applies to the regions:
Germany

A. We offer three payment methods – Pay now, Pay later and Slice it

Pay now is formerly known as “SOFORT”

Pay later and Slice it is formerly known as Invoice, Rechnung, Flexible Laufzeit – Raten und Laufzeit selbst bestimmen, [monthly_cost] € / Monat (variabel) in X Raten.

The local language presentations used in the image above are the actual words that you should use in your checkout. These have been tried and tested to optimise conversion in your checkout (and we keep testing them to always be optimised).

B. “Account – pay at your own pace” is presented under Slice it

C. Only present three fixed part payment options Make sure they’re sorted in ascending/descending order. Three is the magic number. Never more.

D. Make sure all the payment options are visible in the checkout Consumers should be able to choose in a single click. No nestling or sub-bundling of payment alternatives.

E. Only one Klarna badge

Each payment method has a corresponding badge which contains a unique icon and Klarna logo

End of regional section
This section only applies to the regions:
Netherlands

A. We currently offer one payment method under Pay later

  • Invoice is Achteraf betalen: binnen 14 dagen

The local language presentations used in the image above are the actual words that you should use in your checkout. These have been tried and tested to optimize conversion in your checkout (and we keep testing them to always be optimized).

B. Only one Klarna badge

Each payment method has a corresponding badge which contains a unique icon and Klarna logo

End of regional section
This section only applies to the regions:
Finland

A. Klarna offers three payment methods – Pay now, Pay later and Slice it

Pay now - Pay now as a standalone payment method varies from market to market.

Pay later - Invoice is either the standard (14 days) invoice or prolonged (1-3 months) that we market as ”Pay in (e.g.) August” or “Pay next month”.

Slice it - Part payments are either flexible (pay at your own pace) or fixed term (pay X €/month for Y months).

B. “Pay in (e.g.) January” is presented under Pay later We used to present this together with the part payments, but since consumers think of it as an invoice with a prolonged due date, that’s how it should be presented in the checkout – so that they find it and understand it. (Please note that this payment method isn’t currently available on all markets, or that it may only be available for limited seasonal campaigns.)

C. “Flexible part payment – pay at your own pace” is presented under Slice it

D. Only present three fixed part payment options

Make sure they’re sorted in ascending/descending order. Three is the magic number. Never more.

E. Make sure all the payment options are visible in the checkout Consumers should be able to choose in a single click. No nestling or sub-bundling of payment alternatives.

F . Payment methods presentation

The local language presentations used in the image above are the actual words that you should use in your checkout. These have been tried and tested to optimise conversion in your checkout (and we keep testing them to always be optimised).

End of regional section
This section only applies to the regions:
Norway, Denmark

A. Klarna offers three payment methods – Pay now, Pay later and Slice it

Pay now - Availability of the pay now method varies from market to market.

Pay later - Invoice is either the standard (14 days) invoice or prolonged (1-3 months) that we market as ”Pay in (e.g.) August” or “Pay next month”.

Slice it - Part payments are either flexible (pay at your own pace) or fixed term (pay X €/month for Y months).

B. “Pay in (e.g.) January” is presented under Pay later

We used to present this together with the part payments, but since consumers think of it as an invoice with a prolonged due date, that’s how it should be presented in the checkout – so that they find it and understand it. (Please note that this payment method isn’t currently available on all markets, or that it may only be available for limited seasonal campaigns.)

C. “Account – pay at your own pace” is presented under Slice it

D. Only present three fixed part payment options Make sure they’re sorted in ascending/descending order. Three is the magic number. Never more.

E. Make sure all the payment options are visible in the checkout Consumers should be able to choose in a single click. No nestling or sub-bundling of payment alternatives.

F . Payment methods presentation

The local language presentations used in the image above are the actual words that you should use in your checkout. These have been tried and tested to optimise conversion in your checkout (and we keep testing them to always be optimised).

End of regional section
This section only applies to the regions:
Sweden

A. We offer three payment methods – Pay now, Pay later and Slice it

Pay now - available in Klarna full checkout-solution. Standalone method coming soon.

Pay later - Invoice is either the standard (14 days) invoice or prolonged (1-3 months) that we market as ”Pay in (e.g.) August” or “Pay next month”.

Slice it - Part payments are either flexible (pay at your own pace) or fixed term (pay X €/month for Y months).

B. “Pay in (e.g.) August” / “Pay next month” is presented under Pay later We used to present this together with the part payments, but since consumers think of it as an invoice with a prolonged due date, that’s how it should be presented in the checkout – so that they find it and understand it. (Please note that this payment option isn’t currently available on all markets, or that it may only be available for limited seasonal campaigns)

C. “Account – pay at your own pace” is presented under Slice it

D. Only present three fixed part payment options Make sure they’re sorted in ascending/descending order. Three is the magic number. Never more.

E. Make sure all the payment options are visible in the checkout. Consumers should be able to choose in a single click. No nestling or sub-bundling of payment alternatives.

F . Payment methods presentation

The local language presentations used in the image above are the actual words that you should use in your checkout. These have been tried and tested to optimise conversion in your checkout (and we keep testing them to always be optimised).

End of regional section
This section only applies to the regions:
Germany, Austria

F. Detailed payment method information When presenting our payment methods to consumers, there are certain demands on what needs to be communicated. Especially for those products classified as credit products. Please refer to attached guidelines where we to our best ability have interpreted local laws and provide our recommendations on how our products should be presented, on detailed level.

End of regional section
This section only applies to the regions:
Netherlands

B. Make sure all the payment options are visible in the checkout.

Consumers should be able to choose in a single click. No nestling or sub-bundling of payment alternatives.

End of regional section
This section only applies to the regions:
Sweden, Norway, Finland, Denmark

G. Only one Klarna badge

Each payment method has a corresponding badge which contains a unique icon and Klarna logo

End of regional section
This section only applies to the regions:
Austria

B. Only one Klarna logo

End of regional section
This section only applies to the regions:
Sweden, Norway, Finland, Denmark

H. Detailed payment method information

End of regional section
This section only applies to the regions:
Sweden, Norway, Finland, Denmark, Netherlands

When presenting our payment methods to consumers, there are certain demands on what needs to be communicated. Especially for those products classified as credit products. Please refer to attached guidelines for instructions on the information that must be presented in releation to each payment option.

End of regional section

Do you have a checkout with only badges or only text?

For this type of scenario, we suggest to use another version of the badge which includes the name of the product and Klarnas unique icon (aka the descriptive badge)

This section only applies to the regions:
Sweden

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/sv_se/pay_later/descriptive/pink.svg
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/sv_se/pay_later/descriptive/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/sv_se/slice_it/descriptive/pink.svg
End of regional section
This section only applies to the regions:
Finland

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/fi_fi/pay_later/descriptive/pink.svg
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/fi_fi/pay_later/descriptive/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/fi_fi/slice_it/descriptive/pink.svg
End of regional section
This section only applies to the regions:
Norway

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nb_no/pay_later/descriptive/pink.svg
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nb_no/pay_later/descriptive/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nb_no/slice_it/descriptive/pink.svg
End of regional section
This section only applies to the regions:
Denmark

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/da_dk/pay_later/descriptive/pink.svg
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/da_dk/pay_later/descriptive/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/da_dk/slice_it/descriptive/pink.svg
End of regional section
This section only applies to the regions:
Netherlands

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nl_nl/pay_later/descriptive/pink.svg
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nl_nl/pay_later/descriptive/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/nl_nl/slice_it/descriptive/pink.svg
End of regional section
This section only applies to the regions:
Germany

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_de/pay_later/descriptive/pink.svg
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_de/pay_later/descriptive/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_de/slice_it/descriptive/pink.svg
End of regional section
This section only applies to the regions:
Austria

Use these links to display the badges:

ProductLogo PreviewURL to copy
Product
Pay now
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_at/pay_later/descriptive/pink.svg
Product
Pay later
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_at/pay_later/descriptive/pink.svg
Product
Slice it
Logo Preview
URL to copy
https://cdn.klarna.com/1.0/shared/image/generic/badge/de_at/slice_it/descriptive/pink.svg
End of regional section

Only text or using a dropdown list

For this type of scenario, in which you won’t be able to include any type of badges or logos, Klarnas recommendation is to use another version of the payment method name, in order to highlight Klarna as provider of the payment method.

Link to find all local versions of copy to use when you don’t have any badge.

Payment communication

After purchase the customer needs to be informed of what they can expect both from your e-store and from Klarna. To make this simpler, we have put together a document where you will find what to communicate and when.

This section only applies to the regions:
Austria
End of regional section
This section only applies to the regions:
Germany
End of regional section
This section only applies to the regions:
Netherlands
End of regional section
This section only applies to the regions:
Denmark
End of regional section
This section only applies to the regions:
Finland
End of regional section
This section only applies to the regions:
Norway
End of regional section
This section only applies to the regions:
Sweden
End of regional section