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This page applies only to the following regions: Sweden

Fetching address based on social security number

The API function <span>get_a</span><span>ddresses</span> is an API function enabled for merchants and stores selling to Sweden. It is used to retrieve the registered address for private person and company customers based on their social security number or organization number. This allows for a better risk management decision when using reserveAmount, as get_addresses is more precise. This results in better decisions at Klarna, better customer experience, improved conversion rates and higher acceptance rates.

Data protection information

The get_addresses function fetches information when using a social security number (personnummer). Klarna wants to make sure that this information is fetched and distributed only when Klarna is chosen as a payment method. Certain requirements are to be followed for this functions usage as Klarna distributes the information.

Function requirements

  • Consumer data is only retrieved for Klarna’s payment methods in the checkout
  • The function may not be used for registering customers
  • The function is used after providing the consumer with Klarna’s terms and conditions
  • The get_addresses function and received data must disappear if the customer chooses another payment method
  • The customer needs to actively press a button to collect the data. It may not be triggered by a completion of entering the social security number
  • The button is not allowed to be called Get address (Hämta adress)
  • Approved names:
    • Fetch (Hämta)
    • Continue (Fortsätt)
    • Search (Sök)
    • Proceed (Vidare)
  • You may not state the source of the address received
  • The received data must be obfuscated in such a way that it is not possible for anyone else but the consumer to understand if the data is correct or not. I.e. the obfuscation should be done in such a way that the function cannot be used as a address look up service.

Examples

The following examples illustrate the requirements. Consumer data is only retrieved for Klarna’s payment methods in the checkout

Klarna SelectedKlarna Selected Klarna SelectedKlarna Selected

The function may not be used for registering customers

The function is used after providing the consumer with Klarna’s terms and conditions

Terms and ConditionsTerms and Conditions

The get_addresses function and received data must disappear if the customer chooses another payment method

The customer needs to actively press a button to collect the data. It may not be triggered by a completion of entering the social security number.

OKOK Not OKNot OK

The button is not allowed to be called Get address (Hämta adress)

Not OKNot OK OKOK

Approved names: Fetch (Hämta) Continue (Fortsätt) Search (Sök) Proceed (Vidare)