Klarna Docs - Order confirmation

Order confirmation

Include relevant payment and contact information about Klarna in your order confirmation email. 

Business impact

Customers are less likely to contact your store after making a purchase when they know how to contact Klarna directly in case they have any payment related questions.

Order confirmation

Your confirmation page

Your confirmation email


You should include:

  • Payment method: Klarna.
  • Information on how to access their payment information and contact customer service by including a link to the Klarna app.