Klarna Docs - Post-purchase experience

Post-purchase experience

Our post-purchase experience lets your customers track their order, stay on top of payments, report returns, and much more in the Klarna app. This saves your operational costs by reducing payment related questions. Finally, use your branding to increase the likelihood of creating upsells within the Klarna app.

Post-purchase experience

Your communication touchpoints

Order confirmation
Product information
Brand configuration
Shipping information